Business ProfileforRe-Bath of the Triangle

Do not use this company to do any work on your bathroom. Our 1-2 week project took a total of 10 weeks to complete. The staff are very uncommunicative of status and getting any sort of update is almost impossible.The actual installer, ****, did very good work, went the extra mile, communicated very well and was on-time and did what he said when he was going to do it. The bad is all about the office staff and whomever answers the corporate "customer service" line. Multiple calls asking for information went un-responded to and we had weeks where we didn't hear anything from anyone. The promise that is made is that you pay some amount upfront and this allows reabath to purchase materials so that the install goes quickly and smoothly. This means they have a good handle on their pipeline of suppliers and can plan and have things ready. Do not believe it. ******* having paid the required amount 21 weeks before the job started, the counter top was still 10+ weeks late in being installed. The glass contractor they used was also uncommunicative, full of excuses and 4 weeks late on a 2 week promise. So, we were without our bathroom for 6 weeks. Do not use re-bath of *******.