BBB Accredited Business Profile

Strutmasters, LLC

Strutmasters, LLC

(866) 597-2733

Strutmasters, LLC

18 years in business
118 Commerce Dr
Roxboro, NC 27573-3812
Additional Phone Numbers
  • (866) 597-2397
  • (866) 998-8737
  • (336) 915-2077
BBB File Opened: 12/14/2001
Business Started: 05/01/1999
Business Incorporated: 02/14/2003 in NC
Type of Entity
Limited Liability Company (LLC)
Contact Information
  • Principal: Mr. Chip Lofton, Managing Member
  • Mr. Lou Marlest
  • Mr. Angelo Martello, Sales Manager
  • Mr. Randy Pettitt, Vice President of Marketing
  • Customer Service: Mr. Scott Beaddles, Customer Service Supervisor
Business Category
  • Wholesale Auto Parts
  • Shock Absorber
  • Auto Repair Equipment

Additional Information
  • Strutmasters LLC (Company) warrants to the original retail purchaser that each new Company product purchased from an authorized Company dealer shall be free from defects for the periods listed below, when used on private passenger cars and light truc...
  • Strutmasters LLC (Company) warrants to the original retail purchaser that each new Company product purchased from an authorized Company dealer shall be free from defects for the periods listed below, when used on private passenger cars and light trucks for personal use under normal operating conditions. Warranty Period Company's limited "Lifetime" warranty means for as long as the original retail purchaser owns the vehicle on which the Company's products were originally installed. What Is Covered By This Warranty? This warranty covers defect in material and workmanship in the Strutmasters product. Company's sole and exclusive obligation under this warranty is limited to the exchange/replacement of a defective Strutmasters product in accordance with this limited warranty. What Is Not Covered By This Warranty? This warranty does not apply to conditions caused by normal wear and tear nor to Strutmasters products that have been: altered, modified, reworked, improperly applied or installed, installed on vehicles for commercial, off-road, or racing purposes, and damaged due to vehicle modifications or accident. The cost of any removal and installation of a replacement Strutmasters product is not included. Any and all electronic devices are warranted for 90 days. Company will sell new electronic devices as requested. The cost of transportation for shipment of a replacement product is not covered by this warranty. Strutmasters warranty is in lieu of and excludes all other warranties express, implied, statutory, or otherwise created under applicable law, provided however, that any warranty of merchantability and any warranty of fitness for a particular purpose are limited to the limited warranty periods set forth herein for the products. Strutmasters shall not be liable for direct, indirect, special, incidental or consequential damages of any nature whatsoever. Purchasers' sole and exclusive remedy under this warranty shall be limited, at Strutmasters exclusive discretion, to -replacement of any defective product, or -a refund of the purchase price of the Strutmasters product.

Products & Services
Strutmasters, LLC provides both replacement car air suspension parts, including air springs, air struts, compressors, and dryers, and packages that convert your car's air suspension to a standard suspension. Exclusively built with Eibach springs.
Alternate Business Names
  • A-1 Services
Number of Employees: 
BBB accredited business



Strutmasters is a company founded in 1999 by Chip Lofton. Specializing in Air to Non-Air Suspension Conversion kits, Strutmasters has become an industry leader in the world of suspension.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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Sat: 08:00 AM to 08:00 PM
Sun: Closed
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
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Strutmasters, LLC

Strutmasters, LLC


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