Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Shopper Local, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforShopper Local, LLC

            Advertising Agencies
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.7/5stars

            Average of 10 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/13/2016

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            ShopperLocal is a local-driven marketing company providing simple, high quality, and cost effective solutions to small business owners.

            Business Details

            BBB File Opened:
            9/26/2012
            Years in Business:
            12
            Business Started:
            5/5/2011
            Business Incorporated:
            5/5/2011
            Accredited Since:
            10/13/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • RTN
            • Register Tape Network
            • AdCart
            • Clean Display
            • LocalText
            Business Management
            • Mr. Abhijeet Sarkar, Operations Manager
            Contact Information

            Principal

            • Mr. Abhijeet Sarkar, Operations Manager

            Customer Contact

            • Mr. Abhijeet Sarkar, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (919) 516-0950
              Primary Fax

            Phone Numbers

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/30/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I agreed to try an advertising plan that included 2 cycles with their register tape program at a local grocery store. First one started June 1, **************************************** May 2022. I didn't find find it useful, so I cancelled any further advertising and let it run through the final cycle. They continued to bill me. When I called (several times) they would assure me that I wouldn't be charged and that it was canceled. I accepted that without taking it further several times. I am still being charged as of now January ****. I woul like a refund of everything after the first 2 cycles that we agreed on and I paid for. I never agreed to anything further and I cancelled with them multiple times. They assured me each time that I wouldn't be charged any more. They continue to charge me.
            Read More

            Customer Reviews

            10 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Manisha M

            5 stars

            01/19/2024

            I've been running ads with Shopper Local / RTN since 2013. I've got multiple businesses and we've used their services on an annual basis. We advertise a various grocers and using coupons with barcodes. Our system tracks the coupon redemptions and we have always been satisfied with the returns. We've run ads annually since 2013 and just signed another contract for 2024.I'd like to add that their represenatative, Raman, has been wonderful to work with. He's a great combination of patient yet persistent, and he's been very helpful with helping me find creative solutions to specific needs. Right before the lockdown I had just signed a long-term contract. ***** worked with me and didn't charge me for the contract until I was able to restart the ads. Overall I've had a very positive experience. I highly recommend the company and their product.

            Shopper Local, LLC Response

            01/25/2024

            Thank you for your wonderful review! Were delighted to hear about your positive experience with us.

            Its customers like you who inspire us to keep striving for excellence. Thank you for giving us the opportunity .

            Local BBB

            BBB of Eastern Carolinas

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.