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Click for BBB Rating on Firestone Complete Auto Care

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

According to information in BBB files this company operates a chain of more than 1,700 company-owned automotive tire and service stores throughout the United States.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Complete Auto Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Firestone Complete Auto Care. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Complete Auto Care.


Additional Information

BBB file opened: January 01, 1976 Business started: 01/01/1926 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Vehicle Emissions Inspection and Maintenance Program
1101 S. Front Street, Harrisburg PA 17104
http://www.drivecleanpa.state.pa.us
Phone Number: 800-265-0921
Drivecleanpa@state.pa.us

Business Management
Mr. Cody Campbell, Manager - Erie Mr. James Ciaffoni, Manager- Moon Township Mr. JohnRob Couch, Manager- Chauvet Dr Pittsburgh Mr. David DeMarco, Manager - Wm Penn Hwy Monroeville Mr. Jeff Faulisi, Manager-Banksville Rd Mr. Curtis Groves, Manager-Washington Mr. Lonnie Hart, Manager - St. College Mr. Tim Hornberger, Manager-Erie Mr. Matthew Jankowski, Manager- Clairton Rd Pittsburgh Mr. Thomas Lowden, Manager - Greensburg Mr. George Markland, Manager-Johnstown Mr. Zach McCarthy, Manager-Wexford Mr. Shawn Miller, Manager-Allison Park Mr. Thomas Mossor, Manager-Hermitage Mr. Edward Neil, Manager - Altoona Ms. Renee Petros, District Manager Mr. Anthony Spano, Manager- Bethel Park Mr. Wally Stock, Manager-Monroeville Mr. Chad Zrimsek, Manager- Cranberry
Contact Information
Customer Contact: Ms. Renee Petros, District Manager
Business Category

TIRE DEALERS AUTO INSPECTION STATIONS AUTO REPAIR & SERVICE BRAKE SERVICE MUFFLERS & EXHAUST SYSTEMS TIRE RETREAD & REPAIR BATTERY SUPPLIES TIRE DISTRIBUTORS & MANUFACTURERS BATTERY REPAIRING & REBUILDING SHOCK ABSORBERS

Alternate Business Names
Expert Tire Firestone Complete Auto Care GCR Tire Center Mark Morris Tire
Additional Information

This company's headquaters and company-owned locations throughout the country participate as members of the BBB. This means they support the BBB's services to the public and meet our membership standards.

Industry Tips
Auto Repair
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.