Customer ReviewsforArmstrong Comfort Solutions

The good news: After we called ACS, **** came the next day to fix a water drip over the coat closet from the toilet overflow on the second floor. The bad news: After a quick review, he suggested that the toilet was clogged and that was the cause of the problem. He used a 'snake' to try to unclog it, and caused a lot of water to overflow in the bathroom and onto the closet again, through the living room floor to the basement. The toilet was not clogged, as when flushed the water in a cyclone fashion, delayed but went through. During this operation,, ***** had spilled all over and he asked for towels or rags to dry the bathroom--which he should have brought with him. The water kept dripping and I had to place a bucket to avoid it more damage to the closet and floor, He concluded without further research, that he needed to place a camera inside the toilet drain pipe to see where the clog was, and would let us know the cost. He also suggested to replace the whole main drain cast iron pipe as it was in poor shape. He also had to use our plunger, as he had not brought his tools jnto the house. At the same time, his truck was left running, as if he had another appointment at the end of the day. He collected his fee of $ 164 for coming and using the 'snake'. After pulling hard the front door handle, it broke and we were locked inside. Fortunately, he helped to open the door and taped it with duct tape that we had as well our s**** driver. In summary, my wife and I think that he was not interested in solving the problem and left us with the drip. He didn't care to hear what I was telling him about the overflow that was the real cause of the problem--water seeping under the toilet to a hole over the closet. Fortunately, the drip has stopped now by itself, and we don't need the toilet removal nor the camera check-up. The cast iron main drain is still working fine and does not need replacement for now. We did not have a good experience with him.

**** and **** were prompt and courteous throughout the entire process of replacing my water heater - willing to stay until the job was done correctly. Could not recommend them any more highly - great job!!

had clogged sewer only one i called that could come same day showed up in less than an hour i would recommend them to all very satisfied

He was very professional and knowledgeable. He made my 97 year old mother feel very comfortable during the installation.

we were very pleased with his professional service and attitude.

Not too expensive, friendly, and quick service. Will use in the future.

the men were very nice an answered all my questions, very professional in their service,

They called before arriving which gave me time to put the dogs away. He wore a mask and was professional. I was happy with my service.

****** "Bubba" ***** did our annual furnace preventive maintenance check. Bubba was very jovial, polite and thorough. He did an excellent job of talking me thru what he was checking and why. He pointed out for example that I should monitor the humidifier performance this heating season and make adjustments to the humidifier controls as needed to optimize our comfort.

I was surprised at how quickly someone was able to come out. ****** was nice and kept us informed while he was doing the work. We were given a quote before the work started and the work was done within the quote. We ended up having Armstrong come out again as we were experiencing another leak in a drain. Again ****** did a good job. JAO