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          5 Star Plumbing has 1 locations, listed below.

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            Business Profilefor5 Star Plumbing

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/26/2018

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            5 Star Plumbing provides a full range of plumbing and excavation services.

            Business Details

            BBB File Opened:
            10/23/2014
            Years in Business:
            11
            Business Started:
            1/1/2013
            Accredited Since:
            7/26/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA100946 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 5/29/2025.

            These agencies may include:

            Pennsylvania Attorney General List of Registered Contractors

            16th Floor, Strawberry Square

            Harrisburg PA 17120

            (888) 520-6680

            Fax: (717) 7878242

            http://hicsearch.attorneygeneral.gov/

            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Five Star Plumbing
            Business Management
            • Mr. Joshua Eori, President
            Contact Information

            Principal

            • Mr. Joshua Eori, President

            Customer Contact

            • Mr. Joshua Eori, President

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            5 Star Plumbing came out to snake a clogged sewer line and put in minimal effort and claimed he had to dig to fix the issue. Then, once we agreed to his proposal, he jerked us around for a month not returning our calls and showed up one single time to saw cut the concrete sidewalk - all of about 15min of work. Then, after damaging our sidewalk, he never returned and never called back after several attempts until I left a poor review on BBB. Then, he texted to say he would return to fix the sidewalk that he damaged. Now it has been weeks yet again without a solution. Also, he lied in his response to my BBB review. My business partner and I did not take several days to accept his dig proposal - he wrote our email address down wrong and we never received it until we called, yet again, to follow up with him to get it corrected. Also, he misleadingly says "we were not able to dig last week and spoke to you about it". This is purposely omitting the several weeks before and acting as if we were delayed a single week when in reality it was over a month. Then, he pretends that we rejected an offer for him to return to patch the sidewalk that he destroyed when in reality we have been patiently waiting for this supposed repair to occur. At this rate it has been several weeks - AGAIN - with no action.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Warren R.

            1 star

            11/15/2021

            They repaired a sewage leak in front yard. Left a 3 pile of dirt said it would settle. It isnt going to settle 3. Also while they were back filling the underground fuel tank was either punctured or the ****** tubing was kinked. We lived in the house for 10 years our tenants lived there for one year. Never had an issue with the furnace getting fuel until after 5 star had been there. Very unhappy. When I called 5 star they denied it. I suppose this is what you get when you go through an insurance claim. I will never use this contractor nor will I ever recommend this contractor. I am a construction inspector seen some good contractors and some bad.

            Local BBB

            Better Business Bureau of Western Pennsylvania

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