This Business Is Not BBB Accredited



(412) 380-2522


17 years in business
49-B Miracle Mile Shopping Ctr
Rt 22 William Penn Hwy
Monroeville, PA 15146
Fax Numbers
  • (412) 380-2542
Additional Phone Numbers
  • (412) 380-2522
  • (724) 772-3355
BBB File Opened: 09/05/1990
Business Started: 11/01/1999
Business Management
  • Ms. Kristen Jordan, General Manager
  • Mr. Eric Caplan, Partner
  • Mr. Robert Caplan, Partner
  • Ms. Carroll Caplan, Partner
  • Mr. Mark Hilts, Owner
  • Mr. Darnell James, Sales Manager
  • Ms. Jeanne Scarpino, General Manager

Business Category
  • Pet Shops
  • Pet Supplies & Foods - Retail

Alternate Business Names
  • Caplan's Pet Inc
  • Petables Com Inc



This company offers a full line of pets for retail sales, along with a full line of care products.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Petland include:

  • 5 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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