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          Gaydos Monument Company has 1 locations, listed below.

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            Business ProfileforGaydos Monument Company

            Monuments

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company fabricates granite cemetery memorials, sculptures, mausoleums, signs and countertops. They also refurbish and fix anything made out of natural stone. 

            Business Details

            BBB File Opened:
            1/1/1948
            Years in Business:
            76
            Business Started:
            1/1/1948
            Business Started Locally:
            1/1/1948
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Roger J. Gaydos, Owner
            Contact Information

            Principal

            • Mr. Roger J. Gaydos, Owner

            Customer Contact

            • Mr. Roger J. Gaydos, Owner
            Additional Contact Information

            Fax Numbers

            • (724) 745-6117
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/12/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My mom purchased a memorial stone for my dad and herself on 10/23/2019. I was installed the following year in Robinson Run Cemetery. Our salesman had come to the house with several samples to look at, his name is Paul Unruh. the center picture of the stone is a rectangular cameo recessed. We were told at the time of order that this cameo with was of my Dad's antique blue pickup truck was indestructible, even if hit with a hammer for the life of the stone. Last year my daughter noticed a small crack in the corner. We contacted the monument company with no response. This year we noticed several more cracks through out the cameo. My daughter had called and emailed the company. Their response was to send a picture of the cracks. We e-mailed a picture. They responded with there will be a cost of almost $200 to come and remove the epoxy and reinstall it. After my mom had paid $754 for the cameo and over $3000 for the stone, I think that is unacceptable. Our whole family has purchased stones from this company for many many years. We hope there can be a resolution to this issue.
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            Better Business Bureau of Western Pennsylvania

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