Business ProfileforThree Rivers Dental Group LLC

On July 27, 2023, I went to Three Rivers Dental in Greensburg to have work done on the dentures and implants that I previously purchased. The warranty states that during the warranty term of your denture, we will repair, free-of-charge, any break, crack or replace free of charge, any tooth loss that is a result of a flaw or in workmanship. The warranty is for five years on the denture and 10 years on the teeth. Also stated on the warranty that repairs are free of charge during the warranty period. I paid Three Rivers Dental on 3/19/2019 the sum of $18,568. We are also within the warranty period. When we got there, they stated that they had no record of me being a patient. We showed them our receipt and the warranty. They stated they just bought Three Rivers Dental and did not honor any contracts or warranties. They refused to even look at my implants and dentures unless I signed a form stating that I would be responsible for additional charges. We said that we did not want to sign any additional forms since we already paid $18,568 and was under the warranty. Currently, the teeth I have are falling out when I talk. I can't even eat with them in my mouth. They said that they purchased the business, but would not honor any warranties. They had the Office Manager come into the room. She said that she didn't even know the person that signed the receipt. I tried to explain to them that I just want teeth that will stay in my mouth when I talk. It is very embarrassing when talking and your teeth start to fall out. Plus, it is difficult to properly chew food with these teeth. If they purchased the business, they should also stand behind the warranty that I received.