BBB Accredited Business Profile

Service Line Warranties of America

Service Line Warranties of America

(888) 442-7349

Service Line Warranties of America

20 years in business
11 Grandview Cir Ste 100
Canonsburg, PA 15317-6508
Fax Numbers
  • (724) 229-4520
Additional Phone Numbers
  • (724) 229-4510
  • (866) 922-9006
  • (866) 922-9004
Additional Email Addresses
BBB File Opened: 12/01/1997
Business Started: 12/01/1997
Type of Entity
Business Management
  • Ms. Rachael Barrow, Call Center Compliance Manager
  • Mr. Tom Rusin, CEO
  • Mr. Desmond Thomas, Supervisor, Customer Advocacy and Survey
Contact Information
  • Mr. Myles Meehan, SVP Public Relations
Business Category
  • Extended Warranty Contract Service Companies
  • Utility Contractors

Service Area
We service the following area(s): Pennsylvania
BBB accredited business



Service Line Warranties of America (SLWA) offers residential utility service line warranties to homeowners across the U.S.  It is also the official provider for the National League of Cities Service Line Warranty Program.  The NLC Service Line Warranty Program is administered by SLWA parent, Utility Service Partners, Inc., and is an important educational tool for informing homeowners of their service line responsibilities. The program is an affordable home protection solution for residents to help them deal with the financial burden of unanticipated service line repair and replacement costs. Under the NLC program, homeowners in participating cities and towns are eligible to purchase repair plans, which provide repairs for broken or leaking outside water and sewer lines.
Service Line Warranties of America and Utility Service Partners are part of HomeServe USA Corp (HomeServe), a leading provider of home repair solutions serving over 3.4 million customers across the US and Canada. HomeServe is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers directly and through over 500 leading municipal, utility and association partners.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Service Line Warranties of America

Service Line Warranties of America


Customer Review Rating:


Composite Score: