This business is not BBB accredited.

Allegent Community Federal Credit Union

Additional Locations

Phone: (412) 642-2875 Fax: (412) 642-2663 1001 Liberty Ave Ste 100, Pittsburgh, PA 15222

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This is a credit union offering financial services including bank accounts and loans.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Allegent Community Federal Credit Union
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 07, 2000 Business started: 01/01/1935 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Department of Banking and Securities
17 N Second Street, Suite 1300, Harrisburg PA 17101
Phone Number: 800-722-2657
Fax Number: 717-787-8773
The number is 205.

Type of Entity

Sole Proprietorship

Business Management
Ms. Emily Ludovici, Marketing Coordinator
Contact Information
Principal: Mr. Kevin Anglemyer, C.E.O.
Business Category


Alternate Business Names
Allegent Community FCU

Additional Locations


    1001 Liberty Ave Ste 100

    Pittsburgh, PA 15222 (412) 642-2875


    2000 Corporate Dr Ste 200

    Wexford, PA 15090


    539 Rodi Rd

    Pittsburgh, PA 15235


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/14/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Allegent Community Federal Credit Union issued an unauthorized check on my 82 year old grandmothers account, the unauthorized check was subsequently forged endorsed and cashed. This check was issued by the Allegent call center, this was unauthorized. As of close of business today Allegent has not communicated any resolution or next steps in handling this fraudulent/unauthorized check being issued by Allegent and providing agreeable terms for the depositing th funds back into the account. This is after follow-up emails and calls to the leaders over this issue.

Desired Settlement: Allegent deposit the funds into my grandmothers account with no freeze. My grandmother should not carry this financial burden of not having access to her funds during the investigation. Especially, based on a transcation that she never authorized Allegent to make - that is the initiation point of this issue.

Business Response:

Thank you for the follow-up and reminder, however as a financial institution we are restricted by law from discussing member information, no different than a hospital is restricted from disclosing patient privacy.  I can tell you in the case you mention below, the situation has been turned over to Federal and Local law enforcement agencies.

 I hope you do understand the sensitive nature of our line of business and the restrictions we must adhere to .

Please let me know if you have any other questions.

Thank You

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Allegent Community Federal Credit Union
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)