Meet the Vice President of Marketing & Communications


Felicia ThompsonFelicia N. Thompson is Vice President of Communications for Better Business Bureau serving Central, Northern and Western Arizona (BBB). She earned a Bachelor of Science degree in Journalism from The University of Arizona in Tucson and also holds a Masters of Business Administration from the University of Phoenix.

Since joining BBB in 2004, Felicia has served as spokesperson for local and national media as well has led BBB in critical communication and brand strategies. Her team is responsible for all of BBB’s external communications in Greater Arizona. Felicia is a board member of the International Association of Business Communicators (IABC) in Phoenix and is a member of Vistage International.