Staff Directory - BBB of Central, Northern & Western Arizona


Matthew Fehling, President & CEO

Helen Johnson, Vice President of Finance
    Claudia Lozano, Finance Coordinator*

    Tequasia Harris, Foundation Assistant

Samantha Oberdank, IT Manager
    Amy Le, Front Desk Assistant
Bob Hitchman, Director of Campus Services

Human Resources
Noelle Rooke, Director of People & Culture

Entrepreneurial Programs
Kimberly Roland, Director of Entrepreneurial Programs

Felicia Thompson Vice President of Communications
    Faustine Chan, Communications & Events Manager
        Farzi Chapman, Volunteer Coordinator
        Marilynn Quintana, Communications Assistant
    Myriam Cruz, Director of Community Relations* 
    Helen Grayek, Historian
    Rachel Harner, Director of Creative Services 
        Jake Roberts, Digital Video Producer
        Michael Lluvera, Creative Services Specialist

BBB Accreditation Promotion
Chad Frank, Director of Digital Services and Brand Development
    Chuck Avery, Accredited Business Engagement Specialist
    John Hessinger, Account Manager (Yuma)
    Katie Schaab, Community Marketing Executive
    Kelsey Hoff, Community Marketing Executive
    Marc Manzi, BBB Accredited Business Representative

BBB Accredited Business Services
Koriann Morales, Vice President of BBB Services  

    Quality Control
    Crystal Furnival, Director of Accredited Business Services 
    Alex Wade, Senior BBB Accredited Business Support Specialist
    Joanna Holt, BBB Accredited Business Support Specialist
    Marquis Epinoza, BBB Accredited Business Support Specialist
    Stephanie Peckham, BBB Accredited Business Support Specialist     

Marissa May, Director of Operations

    Conciliation & Engagement
    Ana Amador, Conciliation & Engagement Specialist
    Jasmine Hill, Conciliation & Engagement Specialist
    Karina Rodesno, Conciliation & Engagement Specialist*
    Marie Garcia, Conciliation & Engagement Specialist
    Michelle Marin, Conciliation & Engagement Specialist

    Trade Practices & Investigations
    Samantha Boyle, Trade Practices & Investigations Specialist

    Customer Service
    Earline Adams, Office Coordinator
    Tiffany Johnson, Information Specialist

Business Relations (BR)
John Ponder, Vice President of Business Relations
    Brian Lawler, Director of Business Relations 
    Esenia Solano, Business Relations Coordinator
    Ashley Kurowski, Business Relations Liaison

    Ann Campbell, BR Representative, 602-212-2247
    Beth Kahn, BR Representative, 602-449-3963
    Brian Viera, BR Representative, 602-449-3973
    Carol Ohlund, BR Representative, 602-212-2217
    Christina Belin, BR Representative, 602-212-2212
    Colton Ohlund, BR Representative, 602-449-3960 
    Corinne Cole, BR Representative, 602-449-3990
    Craig Bolger, BR Representative, 602-449-3961  
    David Warren, BR Representative, 602-449-3968
    Justin Medard, BR Representative, 602-449-3962
    Kathleen Baker, BR Representative, 602-212-2249
    Lenny Schlenger, BR Representative, 602-449-3964
    Lisa Davis, BR Representative, 602- 212-2225
    Michael Colonna, BR Representative, 602-449-3966 
    Neil Hairston, BR Representative, 602-449-3971
    Pam Whitaker, BR Representative, 602-212-2234
    Pete Robles, BR Representative, 602-449-3977
    Renee Cavallaro, BR Representative, 602-449-3967
    Richard Chapman, BR Representative, 602-449-3965
    Richard Lindgren, BR Representative, 602-449-3989
    Shareena Whitaker, BR Representative, 602-449-3979
    Stephen Farinella, BR Representative, 602-212-2236
    Steve Leal, BR Representative, 602-212-2238
    Sue Pitzl, BR Representative, 602-212-2204
    Susan McClain, BR Representative, 602-212-2213
    Theresa Mohle, BR Representative, 602-212-2206
    Toby Harris, BR Representative, 602-449-3969

    Regional Directors
    Bob Cote, Regional Business Relations Director
    Cesar Montiel, Regional Business Relations Director*
    Guy Zee, Regional Business Relations Director
    Traci Caroll, Regional Business Relations Director

Mohave County Campus
Debi Pennington, Regional Director

Yavapai County Campus
Marilyn Huffman, Regional Director
    Cherri Letner, Information Specialist

Yuma Branch Campus
Janet Torricellas, Regional Director*

* Denotes Spanish Language Contacts