BBB Accredited Businesses Have Standards


Consumers can count on BBB Accredited Businesses to honor the following
BBB Standards for Trust in all business transactions:

Build Trust
Establish and maintain a positive track record in the marketplace.

Advertise Honestly
Adhere to established standards of advertising and selling.

Tell the Truth
Honestly represent products and services, including clear and adequate disclosures
of all material terms.

Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose
all policies, guarantees and procedures that bear on a customer’s decision to buy.

Honor Promises
Abide by all written agreements and verbal representations.

Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.

Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information
only as needed, and respect the preferences of consumers regarding the use of
their information.

Embody Integrity
Approach all business dealings, marketplace transactions and commitments
with integrity.

Click here to watch videos on how local BBB Accredited Businesses embody these standards. 
Click here for a further explanation of BBB Standards for Trust.
Click here to find local BBB Accredited Businesses who adhere to these standards.