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          National First Response Corp has 1 locations, listed below.

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            Business ProfileforNational First Response Corp

            Water Damage Restoration
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/13/2012

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers residential and small commercial fire and water damage restoration, construction and remodeling services.

            Business Details

            BBB File Opened:
            6/20/2005
            Years in Business:
            19
            Business Started:
            2/9/2005
            Business Incorporated:
            1/10/2012
            Accredited Since:
            11/13/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Shane Orlando, Director
            • Mr. Kevin Patrick Cavanaugh, Director
            • Mr. Chris Owens, General Superintendent
            • Mr. James Pastorius, Vice President
            Contact Information

            Principal

            • Mr. Shane Orlando, Director
            • Mr. Kevin Patrick Cavanaugh, Director
            • Mr. Chris Owens, General Superintendent
            • Mr. James Pastorius, Vice President

            Customer Contact

            • Mr. Shane Orlando, Director
            • Mr. Chris Owens, General Superintendent
            • Mr. James Pastorius, Vice President
            Additional Contact Information

            Fax Numbers

            • (480) 907-2030
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: House flooded? Have mold? Follow these tips

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/18/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On August 17,2022, national first response was canvasing the neighborhood for roofing problems. I had them check my roof for any wind damage since I found a shingle on the ground. Two men came to the door. ******************************** along with his partner checked the roof for damage and said they would take photos of any damage. After 20 minutes I went to check on them and found ******* pulling up a section of my shingles ..(.only wish I had a camera ). I said to him quote...."I wish you had not pulled those shingles up like that". His response was quote..."they'll settle back down again". HIs partner said nothing. After they left I checked my roof and found about 8 broken shingles and displaced sections of shingles. I have a composite shingle roof and photos of my roof showing NO SUCH DAMAGE that were taken earlier this year. I want the BBB to contact this company and help get my roof returned to its original condition BEFORE this company willfully and in a calculated way destroyed my roof . I will contact the company this morning to complain. I also think the BBB should remove their A+ rating for this company !! They don't deserve it by using such UNSCRUPULOUS methods.Please contact me ASAP.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            SEAN L

            5 stars

            08/30/2022

            After a ***** start to my roofing job ......National First Response V.P. ***** came out to resolve all issues I had with the company and assured me the job would be done right. He assured me I'd be pleased. Within 2 days all shingles were ordered and delivered as promised. The crew arrived and was VERY PROFESSIONAL; they went right to work...as promised !!! After 2 days I had a beautiful new roof. National First Response turned out to be a company I respect and recommend for your ************ job.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            BBB Reports On

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