This Business Is Not BBB Accredited

Arizona Nutraceutical, LLC

Arizona Nutraceutical, LLC

(888) 589-3380

Arizona Nutraceutical, LLC

6 years in business


Chandler, AZ 85226

Fax Numbers
  • (480) 399-0010
Additional Phone Numbers
  • (888) 387-1112
  • (888) 387-1112
  • (888) 534-3596
  • (888) 534-3591
  • (888) 645-2282
BBB File Opened: 08/24/2011
Business Started: 12/29/2010
Type of Entity
Limited Liability Corporation
Business Management
  • Principal: Richard Stevens, Member
Contact Information
  • Principal: Richard Stevens, Member
Business Category
  • Vitamins & Food Supplements
  • Skin Care

Products & Services
Dermapure
Alternate Business Names
  • Derma Pure
  • Super Colon Cleanse 1800
Number of Employees: 
7

C+

Advertising Review

On February 13, 2012, BBB contacted Arizona Nutraceuticals with concerns regarding the company's internet advertising for their auto ship program for DermaPure Beaut... Read More

Overview

This company advertises a free "trial" for DermaPure skin cream.  Information in BBB files indicates that when consumers go to the company's website to order the free trial, they are prompted to pay a shipping fee by credit card, usually $4.95. When consumers complete the shipping information and pay for the free trial shipping on the website, they are signed up for an auto ship program that some consumers allege they were unaware of when they ordered the product. The company may respond to some  BBB complaints alleging they offer a free "trial of the product, not a free "sample" and that consumers have 10 days plus 5 days shipping to cancel.  Many BBB complainants allege difficulty reaching the company when they try to cancel the auto ship program or ask for a refund.  Some consumers allege the company may cancel the auto ship, but may not refund the money charged on their credit card.  Some consumers allege they have received a full refund from the company.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Arizona Nutraceutical, LLC include:

  • Failure to respond to 1 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Arizona Nutraceutical, LLC

THIS BUSINESS IS NOT BBB ACCREDITED

Arizona Nutraceutical, LLC

Customer Review Rating:

Positive
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Composite Score:

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