BBB Accredited Business Profile

WaitStuff.com

WaitStuff.com

(928) 778-7507

WaitStuff.com

12 years in business
3773 Crossings Dr Ste A
Prescott, AZ 86305-7140
Fax Numbers
  • (866) 225-2067
Additional Phone Numbers
  • (888) 992-4837
Additional Email Addresses
  • info@waitstuff.com
Additional Website Addresses
BBB File Opened: 09/23/2011
Business Started: 01/13/2005
Business Incorporated: 01/13/2005 in AZ
Type of Entity
Limited Liability Company
Business Management
  • Ms. Lory Struver, Member
  • Mr. Jerome Struver, Member
Business Category
  • Uniforms
  • Caterer Equipment & Supplies
  • Embroideries - Uniform
  • Pants
  • Sweaters
  • Uniforms - Accessories
  • Aprons - Industrial
  • Promotional Products
  • Uniform Supply Service

Products & Services
Uniforms, Aprons, Uniform Pants, Uniform Suits, Uniform Shirts, Logo Shirts, Automotive Uniforms, Restaurant Uniforms, Hotel Uniforms
Alternate Business Names
  • Struver Enterprises, LLC
Methods of Payment
  • Visa, Mastercard, Discover, American Express, Terms may be granted upon copletion of our credit application.
Refund & Exchange Policy: 
A 15% RESTOCKING FEE WILL BE CHARGED FOR ALL RETURNS. Shipping charges are the

responsibility of the returnee.

If you are not completely satisfied with your purchase it may* be returned within 15 days for a

complete refund to the same credit card it was purchased on, less the shipping

costs and restocking fee, or for a store credit or exchange less the shipping

costs and restocking fee. Shipping charges will apply to exchanges. Please allow

up to two billing cycles to see your credit on your statement.





Please note, We are not a rental company. Due to the high rate

of costly returns from production and costume companies, movie sets, theaters etc., all

sales are final to such companies. We are happy to service you on a NO RETURNS

basis.





You must follow these steps to return or

exchange:



Contact our Customer Service Department toll-free at

1.888.9WAITER or e-mail to info@waitstuff.com . We will issue you a

return number (RMA Number) VIA EMAIL that is to be placed on the outside of the

box. Items must be received back at our warehouse within 7 days of

receiving your RMA number. Repack the merchandise in the original

packaging, with all tags in place. Items must me unworn and in

perfect condition. Items must come from a non-smoking environment. Please

include a copy of the invoice sent to you at the time of purchase with a brief

note explaining the return/exchange and ship the item(s) to the address provided

in your RMA e-mail.

Please note, we will

not accept returns without the return number on the outside of the box. Any

items returned in less than perfect condition will be sent back at the

customer's expense.



* Some items are non-returnable including but not

limited to tuxedo shirts that have been unpackaged.

**We are not responsible

for lost or mis-labeled packages. We recommend that you use a carrier that

provides tracking and/or insurance as well as follow your return instructions

carefully.



Please note that

Custom, altered, and special order merchandise are not returnable. This

includes hemmed pants and printed/embroidered merchandise. . We can not accept

returns on merchandise that was purchased on sale.
BBB accredited business

A+

Overview

This business supplies uniforms and promotional products nationwide for hotels and restaurants, small businesses, large corporations and everything in between.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

WaitStuff.com

WaitStuff.com

BBB ACCREDITED SINCE 09/28/2011

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