12 years in business3773 Crossings Dr Ste A
Prescott, AZ 86305-7140
- (866) 225-2067
Additional Phone Numbers
- (888) 992-4837
Additional Email Addresses
Additional Website Addresses
Find a Location
BBB File Opened: 09/23/2011
Business Started: 01/13/2005
Business Incorporated: 01/13/2005 in AZ
Type of EntityLimited Liability Company
- Ms. Lory Struver, Member
- Mr. Jerome Struver, Member
- Caterer Equipment & Supplies
- Embroideries - Uniform
- Uniforms - Accessories
- Aprons - Industrial
- Promotional Products
- Uniform Supply Service
Products & ServicesUniforms, Aprons, Uniform Pants, Uniform Suits, Uniform Shirts, Logo Shirts, Automotive Uniforms, Restaurant Uniforms, Hotel Uniforms
Alternate Business Names
- Struver Enterprises, LLC
Methods of Payment
- Visa, Mastercard, Discover, American Express, Terms may be granted upon copletion of our credit application.
Refund & Exchange Policy:A 15% RESTOCKING FEE WILL BE CHARGED FOR ALL RETURNS. Shipping charges are the
responsibility of the returnee.
If you are not completely satisfied with your purchase it may* be returned within 15 days for a
complete refund to the same credit card it was purchased on, less the shipping
costs and restocking fee, or for a store credit or exchange less the shipping
costs and restocking fee. Shipping charges will apply to exchanges. Please allow
up to two billing cycles to see your credit on your statement.
Please note, We are not a rental company. Due to the high rate
of costly returns from production and costume companies, movie sets, theaters etc., all
sales are final to such companies. We are happy to service you on a NO RETURNS
You must follow these steps to return or
Contact our Customer Service Department toll-free at
1.888.9WAITER or e-mail to firstname.lastname@example.org . We will issue you a
return number (RMA Number) VIA EMAIL that is to be placed on the outside of the
box. Items must be received back at our warehouse within 7 days of
receiving your RMA number. Repack the merchandise in the original
packaging, with all tags in place. Items must me unworn and in
perfect condition. Items must come from a non-smoking environment. Please
include a copy of the invoice sent to you at the time of purchase with a brief
note explaining the return/exchange and ship the item(s) to the address provided
in your RMA e-mail.
Please note, we will
not accept returns without the return number on the outside of the box. Any
items returned in less than perfect condition will be sent back at the
* Some items are non-returnable including but not
limited to tuxedo shirts that have been unpackaged.
**We are not responsible
for lost or mis-labeled packages. We recommend that you use a carrier that
provides tracking and/or insurance as well as follow your return instructions
Please note that
Custom, altered, and special order merchandise are not returnable. This
includes hemmed pants and printed/embroidered merchandise. . We can not accept
returns on merchandise that was purchased on sale.
This business supplies uniforms and promotional products nationwide for hotels and restaurants, small businesses, large corporations and everything in between.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.