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Find a Location

Doug's Performance Transmission has 1 locations, listed below.

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    Business ProfileforDoug's Performance Transmission

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2009

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers transmission rebuild and repair services including race and sport equipment.

    Business Details

    Location of This Business
    1286 W Apache Trl, Apache Jct, AZ 85120-3885
    BBB File Opened:
    12/15/1997
    Years in Business:
    26
    Business Started:
    11/1/1997
    Accredited Since:
    6/16/2009
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Doug B Hare Sr., Owner
    Contact Information

    Principal

    • Mr. Doug B Hare Sr., Owner

    Customer Contact

    • Mr. Doug B Hare Sr., Owner
    Additional Contact Information

    Fax Numbers

    • (480) 964-3890
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 2/10/2022 I got ripped off by Dougs transmission for $3,395.52. After picking up my truck 2 weeks after I dropped it off I noticed my my oil pan was replaced with a Chinese pan and O ring when i just wanted the gasket replaced, weird noises and knock sounds can be heard when accelerating up to **** rpms which it did not make before the oil pan was replaced, The transmission was shifting horrible and was told that I needed a tune to get rid of the horrible 1st to 2nd gear shift because of the shift kit. I ended up getting a tune and it still runs like ****.After inspecting the truck after a oil change I noticed that the oil pan bolt had snapped because it had been impacted on. As I inspected the transmission housing bolts, I noticed that one had been snapped off and just left there, not supporting anything like it should.I work in construction and cant believe how it was just left like that, unsafe and defective.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dalton sr

    1 star

    08/05/2021

    I took my truck to ****** Transmission for a rebuild on my transmission i spent $3k for this to be done. ever since taking it back it has had a issue with the transmission i have taken it back to them over a dozen times they keep telling me nothing is wrong with it but clearly if there was nothing wrong with it i wouldn't take it back. my experience is horrible i cant even drive my truck now cause i don't feel safe in it with my kids. please don't go there save yourself some time and headache

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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