This Business Is Not BBB Accredited

Security Systems and Monitoring, LLC

Security Systems and Monitoring, LLC

(888) 820-9255

Security Systems and Monitoring, LLC

11 years in business
2150 E. Germann Road
Suite 1
Chandler, AZ 85286
Fax Numbers
  • (480) 633-7765
BBB File Opened: 06/18/2007
Business Started: 05/01/2006
Business Started Locally: 05/01/2006
Business Incorporated: 05/03/2006 in AZ
Type of Entity
Limited Liability Company
Business Management
  • Mr. Michael T. Melton, Member
Business Category
  • Security Control Equipment & System Monitors
  • Burglar Alarm Systems - Dealers, Monitoring & Service

Additional Information
  • BBB has received information this business offers rebates in the form of a $100 Visa gift card. Consumers inform BBB this business may not provide rebates/gift cards as promised. BBB contacted Security Systems and Monitoring, LLC to address busi...
  • BBB has received information this business offers rebates in the form of a $100 Visa gift card. Consumers inform BBB this business may not provide rebates/gift cards as promised. BBB contacted Security Systems and Monitoring, LLC to address business practice concerns. The business did not respond. 

    By law, according to the Federal Trade Commission (FTC), businesses are required to provide customers with rebates as promised within a reasonable time frame. The Federal Trade Commission (FTC) encourages consumers who do not receive rebates in a timely manner to file a complaint at www.ftc.gov or by phone on 877-382-4357.

Alternate Business Names
  • Security Alarm Services
  • SecurityAlarmNow.com
  • SecurityAlarmNow
  • ClearCall Solutions
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Advertising Review

On September 26, 2016, BBB requested Security Systems and Monitoring, LLC to substantiate or modify a claim made on their website which states; “Receive a $100 Gift Card when you order today!”

According to BBB Code of Advertising 1. Basic Principles of the Code & 31. Rebates, "advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. The terms “rebate,” ... Read More

Pattern of Complaint

According to information in BBB files, this company has a pattern of complaints involving advertising, customer service, billing or collection, sales, and service issues. The business advertises ADT specials and services. The business uses a visa gift card incentive in the advertisement of services, and complainants allege never receiving the visa gift card from the company. In addition, consumers report that the SecurityAlarmNow.com may charge a Read More

Alert

On September 26, 2016, BBB requested Security Systems and Monitoring, LLC to substantiate or modify a claim made on their website which states; “Receive a $100 Gift Card when you order today!”

According to BBB Code of Advertising 1. Basic Principles of the Code & 31. Rebates, "advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. The terms “rebate,” “... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Security Systems and Monitoring, LLC include:

  • 144 complaint(s) filed against business
  • Failure to respond to 15 complaint(s) filed against business
  • 13 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Security Systems and Monitoring, LLC

THIS BUSINESS IS NOT BBB ACCREDITED

Security Systems and Monitoring, LLC

Customer Review Rating:

93%