This Business Is Not BBB Accredited

University of Phoenix

University of Phoenix

University of Phoenix

41 years in business
Headquarters
4025 South Riverpoint Parkway Mail Stop CF-SX01
Phoenix, AZ 85040
Fax Numbers
  • (480) 643-3809
  • (602) 626-2038
Additional Phone Numbers
  • (602) 557-1652
  • (602) 557-5566
  • (602) 557-6188
Additional Email Addresses
  • Tondra.Claiborne@phoenix.edu
  • UofPhoenix@apollo.edu
BBB File Opened: 02/01/1977
Business Started: 04/01/1976
Business Started Locally: 04/01/1976
Business Incorporated: 11/08/1976 in AZ
Type of Entity
Corporation
Business Management
  • Ms. Tondra Claiborne, Associate Director Dispute Management
  • Ms. Star Croft, Complaint Handler
Business Category
  • Schools - Academic - Colleges & Universities
Alternate Business Names
  • University of Phoenix - Phoenix Main Campus
  • University of Phoenix - Northwest Learning Center
  • University of Phoenix - Mesa Learning Center
  • University of Phoenix - Tempe Campus
  • University of Phoenix Online
  • University of Phoenix - West Valley Learning Center
  • University of Phoenix - Chandler Learning Center
  • University of Phoenix - Yuma Learning Center

C

Government Action

Order Governing Compliance with Civil Investigative Demands Issued in Furtherance of a Law Enforcement Investigation

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On January 14, 2016, the business entered into an Order Governing Compliance with Civil Investigative Demands Issued in Furtherance of a... Read More

Alert

This business currently has a pending government action. As a result the business has been placed on "No Rating".

Overview

This company offers online education.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for University of Phoenix include:

  • Failure to respond to 5 complaint(s) filed against business
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

University of Phoenix

This Business Is Not BBB Accredited

University of Phoenix

Customer Review Rating:

94%

Composite Score: