Business ProfileforJLC Roofing

I bought a new built home and closed on June 8, 2022. I moved in June 11,2022. The first time it rained my roof leaked in the front bedroom, and a bedroom on the east side of the home. . I notified the roofing company immediately . I was told someone would be out to assess the situation . They did not show up until I called the builder . They told me that queen ***** is known for having side winds the get up under the tiles . I told them that was impossible since it happened in opposite sides of the home . I have a 2 story home on the east side . They have yet to sit down with me to explain what is happening. They sent someone out for a quick fix for front of the house and never got back to me about the back bedroom until I complained to the builder and they sent someone out to set up dryers etc . They removed a lot of insulation, and still no word from the roofers . It has now rained in my home 5 times in the back bedroom , and twice in the front bedroom. This was after the so called fix . When I complained to the builder . I was told that there was 50 hr winds by my home and that could be the cause . My house has been torn up since the first rain . I want my home inspected by a no biased third party, a new roof repair that will not show a bunch of patch work, and my house put back in order . It is now September and now Im told it will be a week or two before they get out to my home , and it is raining again tonight. I am worried about mold , moisture, soiled carpet , etc. the builder says they will get things cleaned up when roof is done but I am worried about how my roof was constructed since it has had 5 leaks since I moved in. This shady work will be something I have to worry about from now on if it is not made right . This can cause me problems down the road with possible insurance claims against me . I have taken multiple days off work to be home to have no one show up. My girls are sleeping on couches in another room. This has been extremely stressful.