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Find a Location

Ogden & Company Inc West has 1 locations, listed below.

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    Business ProfileforOgden & Company Inc West

    HOA
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/16/2003

    Years in Business: 95

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers HOA management and condominium associations.

    Business Details

    Location of This Business
    1901 E University Dr Ste 440, Mesa, AZ 85203-8238
    BBB File Opened:
    9/24/2003
    Years in Business:
    95
    Business Started:
    1/1/1929
    Business Incorporated:
    8/12/2003
    Accredited Since:
    10/16/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Peter Ogden, Chairman
    • Mr. Rich M Orcutt, Agent
    • Mrs. Lori Percival, President
    Contact Information

    Principal

    • Mr. Peter Ogden, Chairman

    Customer Contact

    • Mrs. Lori Percival, President
    Additional Contact Information

    Fax Numbers

    • (480) 396-6966
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Ogden and Company West is an unresponsive and corrupt property management company. They allow problems to fester for months and years. *************************, *********************** (fired), ***********************, and all Ogden agents at *************** condos have been impossible to work with and are incredibly unprofessional. They have a history of non-transparency, not running board meetings monthly, cutting homeowners off, or ignoring them when problems arise, protecting board members who are breaking CC&R rules, and generally being a terrible property management company. I have reported an illegal short-term rental that is running out of a connected unit - no action has been taken by Ogden or the Board. Short-term rentals are a liability risk to the entire HOA. Ogden and the Board are aware of the problem yet remain unresponsive and have failed to fine the offenders. ****/****** and the entire Ogden West team were informed about the terrible landscaping and grading issue caught by a home inspection in 2021. Water stands against units when it rains, and it is a flooding risk. The area in front of my unit is in need of sod replacement, landscaping rocks, and beautification. In addition, Ogden and the board continue to focus landscaping beautification to the center of the complex instead of areas that desperately need remediation, including the area in front of our unit, which was reported a year and a half ago. They continue to selectively enforce the CC&R by turning a blind eye to short-term rents which proliferate at *************** Condos. The entire Ogden West team continues to ignore CC&R, not run board meetings, keep an unorganized and outdated portal, etc. We would like Ogden to take action on the landscaping issues as well as the short-term rental problem at ***************. If this is not addressed soon, we will report to the ******* ************************** Thank you.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elaine M

    1 star

    07/14/2023

    This place is the worst. We've had 3 different property managers in the past year- ************************ and *************** 2 of them NEVER respond to you. You email and phone call and nothing. One of them was responsive, but basically just blows smoke up your you know what to make you think he's doing something. Our board must be in kahoots with this group because they think it's fine and normal for homeowners to put up with it. I'd give a zero if I could.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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