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          Ultimate Properties has 1 locations, listed below.

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            Business ProfileforUltimate Properties

            Property Management
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.57/5stars

            Average of 14 Customer Reviews

            Customer Complaints

            16 complaints closed in last 3 years

            9 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/17/1995

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This business offers property management and real estate sales.

            Business Details

            BBB File Opened:
            11/28/1994
            Years in Business:
            34
            Business Started:
            8/1/1989
            Business Incorporated:
            8/19/1994
            Accredited Since:
            8/17/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ultimate Properties Inc
            Business Management
            • Mr. Michael D Reid, President/CEO
            • Ms. Vanessa J Reid, Secretary
            • Mr. Ryan Reid, President/Broker
            • Ms. Lacey Gunnell, Marketing Manager
            Contact Information

            Principal

            • Mr. Michael D Reid, President/CEO
            • Ms. Vanessa J Reid, Secretary
            • Mr. Ryan Reid, President/Broker

            Customer Contact

            • Mr. Michael D Reid, President/CEO
            • Mr. Ryan Reid, President/Broker
            Additional Contact Information

            Fax Numbers

            • (623) 566-1303
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/07/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            When we first moved in the ac didnt work. They sent someone out 5 times to fix it and it was never fixed. It took almost a month to get this fixed. This was in the dead middle of summer and it was hot. We had to buy our own ac unit and they reimbursed us. It cost us $400. They told us it was going to be a check and never sent it to us. My boyfriend had to take time away from his job to pick it up because they held onto it for weeks, without notice that they still had it. Second when renting this property did not inform us of the kids in the neighborhood who have been constantly throwing rocks at our house. They broke a window and they told us we had to make a police report or we would have to pay for it. They also did not disclose that it has happened multiple times before we started renting this property and now weve had to call the police 5 times because these kids keep doing it. I am afraid to even go out into my back yard because Im afraid to get assaulted. These arent baby rocks either they are throwing big rocks and almost broke my bedroom window. We have multiple police reports and they even caught the kid but let him go and did not even inform their parents. As the police were at my house these same kids were saying f the cops. Cops informed us of multiple break ins and to the neighborhood. Ultimate properties knew about this because the guy replacing the window informed us he has had to come out at least 5 to 6 times to replace the same window. We have not heard of any action being done by ultimate properties in regards of this situation. This situation should have been told to us before move in. We try to contact them and get no response unless its on the portal and that takes days. We are fed up with not feeling safe in our own home and not being able to enjoy our space.
            Read More

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Herman B

            02/21/2024

            The company and *************** were recommended to me a few months ago. I was interested in having a roof replaced and I took the opportunity of scheduling an appointment to meet and discuss the replacement. That was a very easy and effortless task to obtain the appointment. Within a few days *************** visited the home, inspected the roof, took measurements and the information of what I needed. In about two days he provided me with an estimate. Needless to say, he was very thorough, professional, knowledgeable and helpful. After all the materials for the roof were delivered his team was at my home the next day removing the old shilgles and preparing to install the new ones. The workers themselves were also very polite, respecfful and pfofessional. When the job was done within three days, the lawn and driveway were left extremely clean. I am very satisfied with the company and the job and will be very happy to use their services again.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            BBB Reports On

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