This Business Is Not BBB Accredited

Firebird Housing

Firebird Housing

Firebird Housing

18 years in business
2141 E Pecos Rd, Suite A
Chandler, AZ 85225
Fax Numbers
  • (480) 633-3551
Additional Phone Numbers
  • (480) 633-1993
Additional Email Addresses
  • manage@firebirdhousing.com
BBB File Opened: 07/14/1999
Business Started: 05/03/1999
Business Incorporated: 05/03/1999 in AZ
Type of Entity
Corporation
Business Management
  • Mr. Scott Golba, VP & Designated Broker
  • Ms. Nancy Golba, President
  • Ms. Amy Golba, Secretary
  • Mr. James Golba, Treasurer
Business Category
  • Property Management
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Cashiers Check and or Money Order are acceptable at all times.  During the lease, personal checks may be accepted unless noted otherwise. At move-in, only certified funds will be accepted. No cash please.
Refund & Exchange Policy: 
Per Arizona State Law, the Lessor (in this case, the owner) of the property is the responsible party for the return of the security deposit and the disposition of damages.  Only the Lessor is liable for dispositions of a security deposit and not the agent per Arizona Revised Statutes 33-1321 (G), which is clearly stated in the lease agreement.  

Golba Group Property Management encourages the Lessor to give all their residents 100% of their refundable security deposit back after the rental period has terminated, however there are circumstances whereas deductions need to be made due to damages caused by the resident during their stay.  As these deductions are unfortunate, they do occur and must be appropriately handled.

If there should be a dispute, the Golba Group kindly request that the BBB closely reviews the documents and see that the Golba Group is the AGENT and not the LESSOR and therefore is not responsible for the Lessee's Security Deposit disposition and that the Tenant has agreed in the lease to hold the agent harmless.  If the resident has a problem, it is with the Lessor's disposition of the deposit and the dispute needs to be directed towards the Lessor and not the agent.

A+

Overview

This company provides residential property management services throughout all of Phoenix, Arizona. Firebird Housing makes it easy to rent your home, from no leasing fees until the home is rented to a tenant guarantee; our online statements, thorough credit and background checks of prospective tenants provide owners with peace of mind in today's rental market.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: Closed
Su: Closed
H: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Firebird Housing

THIS BUSINESS IS NOT BBB ACCREDITED

Firebird Housing

Customer Review Rating:

40%
60%

Composite Score: