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Find a Location

Second Opinion Plumbing & Air has 1 locations, listed below.

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    Business ProfileforSecond Opinion Plumbing & Air

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/6/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers Plumbing and HVAC services.

    Products & Services

    Water Heaters, Faucets, Toilets, Mister Systems, Repipes/Reroutes

    Business Details

    Location of This Business
    410 E Scott Ave Ste G, Gilbert, AZ 85234-3421
    BBB File Opened:
    4/3/2015
    Years in Business:
    9
    Business Started:
    6/4/2014
    Business Incorporated:
    6/4/2014
    Accredited Since:
    4/6/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Second Opinion Plumbing LLC
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Ryan A Sawyer, Member
    • Mr. Brian Alden Brooks, Member
    • Mrs. Gloria K Brooks, Office Manager
    Contact Information

    Principal

    • Mr. Ryan A Sawyer, Member
    • Mr. Brian Alden Brooks, Member

    Customer Contact

    • Mr. Ryan A Sawyer, Member

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I called **************************** to replace a kitchen faucet. The plumber replaced the faucet but during the process he went upstairs by himself because he said he needed to run water, so he didn't get wet downstairs, I remained downstairs. I have never seen my tub spigot leak or run by itself. My ceiling has been ruined by water leaking. The same night I had a friend over, she can testify there was no problem with the ceiling and no leaking. This morning the ceiling was leaking with bubbles and ruined. The ** came over who was nice said he found a problem with the tub spout. All of a sudden, the next day the spigot came to life & started leaking. Zero problems until plumber came over. It can't be coincidental that happened right after the plumber. He could have done anything. The ** had a person that can do plastering and called them. I think this was a scam. I'll contact 3 on your side as well if they don't pay for the repair
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ivan V

    1 star

    11/29/2023

    I had a water softener installed recently late in the evening by Second Opinion Pluming. The following day I googled to find out the cost of the water softener installed and to my dismay found out I was charged triple the amount of money for the similar/same (Aquatrol) softener sold on **** for only $709.95.The invoice did not include make and model of the unit, it did not show the unit and the labor cost breakdown only the lump sum amount ($2,295).The technician doing the work was not well prepared to do the job, he struggled with soldering the coupling joints attached to the unit and water leaked all over the garage floor only on 3rd attempt was the leak finally fixed and he ran out of propane gas and had to use my spare propane bottle to finish the job. I was very disappointed both with exaugurated price and workmanship, My advice is don't go to "Second Opinion " plumbing instead buy your own water softener online and get one of your ******* neighbors to do the plumbing job for you for fraction of the cost.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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