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Find a Location

Big Two Toyota of Chandler has 1 locations, listed below.

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    Business ProfileforBig Two Toyota of Chandler

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/1998

    Years in Business: 59

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers new and used car sales.

    Products & Services

    New Cars & Trucks, Used Cars & Trucks, New Parts, Repair & Service

    Business Details

    Location of This Business
    1250 S Gilbert Rd, Chandler, AZ 85286-1493
    BBB File Opened:
    10/1/1967
    Years in Business:
    59
    Business Started:
    1/1/1965
    Business Incorporated:
    12/24/1964
    Accredited Since:
    7/16/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • CEH Automotive Corp
    • CEH Automotive Corp
    Business Management
    • Mr. Christopher E Hoeye, President
    • Mr. Ralph Wally Henkel, General Manager
    • Mr. Shawn Oliver, Comptroller
    Contact Information

    Principal

    • Mr. Christopher E Hoeye, President
    • Mr. Ralph Wally Henkel, General Manager

    Customer Contact

    • Mr. Christopher E Hoeye, President
    • Mr. Ralph Wally Henkel, General Manager
    Additional Contact Information

    Fax Numbers

    • (480) 898-6003
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/01/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    This is from a Recall on my Tundra Tonneu cover that was never ****************** or fixed. The service manager did not want to listen to what I had to say. The mechanic only replaced the recall peices disregarding the fact that it could not be used properly even with the new parts. I have had to take three full days off of work, each time dealing with this.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tuan N

    1 star

    01/07/2024

    *** here with my family to look for a car. The salesperson, ****, was professional and nice to us. It changed when the sale manager came out. He was rude, unprofessional, and condescending. He showed discrimination toward us because we were Asian. Will file formal complain. Will advise people not to come here if you are Asian or minority.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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