BBB Accredited Business Profile

5 Star Moving & Storage

5 Star Moving & Storage

(915) 491-7750

5 Star Moving & Storage

4 years in business
460 S Solomon
Mesa, AZ 85204-2629
Fax Numbers
  • (888) 718-7850
Additional Phone Numbers
  • (480) 550-1891
  • (443) 595-7827
Additional Email Addresses
BBB File Opened: 01/03/2014
Business Started: 12/30/2013
Business Incorporated: 07/07/2009 in TX
Type of Entity
Business Management
  • Mr. Raul Smith Rawlins, President
Business Category
  • Moving and Storage Companies
  • Moving Companies
  • Office Movers
  • Moving Services
  • Packing Service

Products & Services
•Base moves up to 2Br, 2Ba, LR, Dr, Kit, 10 miles, 2 personnel $320.00, •Additional bedroom (each) $50.00, •Additional personnel (each) $80.00, •Overweight Awkward (at least one piece) $50.00, •Packing Per room $25.00, •Stairs (per floor) $50.00, •Additional Storage Room (less than 100 sq. ft., each) $25.00, •Additional Storage Room (100’ to 400 sq. ft., each) $50.00, •Storage Room above 400 sq.ft., each) TBD, •Mileage (per mile over base) $0.79
Alternate Business Names
  • 5 Star Moving & Transfer
  • AIMMIA Group, Inc
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Cash

    Check regular/cashier's/travelers (must clear financial institution before service)

    Money Order

    Credit/Debit cards (Processing fee by merchant service)



Refund & Exchange Policy: 

Customers should first direct grievances to 5 Star. 

Details of the grievance should be reported on the reverse of the original inventory sheet. 

Claims may be filed by customers up to nine (9) months after delivery date. 

Customer grievances will be expedited through 5 Star channels. 

5 Star will respond to customer claims within thirty (30) days of receipt of the claim. Our aim is to resolve any claims arising well within this period.

5 Star will reply to the claim with a settlement offer or a denial of claim within one-hundred twenty (120) days of receipt of the claim. 

If customer is not satisfied by the response by 5 Star, 5 Star will abide by rulings of the dispute resolution section of the Council of Better Business Bureaus. 

5 Star will provide contact information for some regulatory bodies in the company’s area of operations.

BBB accredited business



This business provides moving and storage services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

5 Star Moving & Storage

5 Star Moving & Storage


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