This Business Is Not BBB Accredited

Rob's Detector Sales

Rob's Detector Sales

(623) 362-1459

Rob's Detector Sales

16 years in business
P.O. Box 8926
Surprise, AZ 85374-0132
Additional Email Addresses
  • rob@robsdetectors.com
Additional Website Addresses
BBB File Opened: 12/23/2011
Business Started: 06/09/2001
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Robert Allison, Owner
  • Ms. Dawn Allison, Owner
Business Category
  • Metal Detecting Equipment
  • Internet Shopping

Products & Services
Metal Detectors, Searchcoils, Pinpointers, Scoops, Prospecting Picks, Magnets, Battery Accessories, Shaft Accessories, Hats and Clothing, Books, Maps and Instructional DVD's
Methods of Payment
  • We accept all major credit cards (Visa, MasterCard, Discover, American Express), Paypal payments, Bank Cashier's Checks and Postal Money Orders.  You can purchase orders by phone, email or our online store.
Refund & Exchange Policy: 

We at Rob's Detector Sales strive to provide the best in Customer Service and Satisfaction. Unfortunately, we have found that it is necessary to put forth some guidelines and policies for present and future customers regarding our return policies, as well as, shipping and handling of items.

New Items: New items are sold brand new and out of the box from our many distributors. We will honor all manufacturer warranties within the guidelines set forth by these manufacturers ONLY ON THE PRODUCTS WE SELL. All items will be inspectected prior to receipt of credit. A 15% re-stocking fee will be assessed to any returned item. If it is found that the product is defective by the owners of Rob's Detector Sales and/or the manufacturer, a refund of the purchase price or replacement item will be granted to the consumer. In the event a consumer wishes to return a metal detector, ALL stock items (i.e. detector, manuals, coils, headphones, etc.) must be sent back in the original box and unused, along with any items that are included in the Bundle Package, must be returned in original packaging and unused, all at the consumers expense. All shipping costs are non-refundable.

Used Items: Used items are sold AS IS and may or may not be subject to any warranties. Furthermore, NO refund will be permitted on any used items sold by Rob's Detector Sales.



You can view more detailed information by visiting this website page at -

http://www.robsdetectors.com/t/shippinginfo

A+

Overview

We at Rob's Detector Sales strive to provide the best in Customer Service and Satisfaction. Unfortunately, we have found that it is necessary to put forth some guidelines and policies for present and future customers regarding our return policies, as well as, shipping and handling of items.
New Items: New items are sold brand new and out of the box from our many distributors. We will honor all manufacturer warranties within the guidelines set forth by these manufacturers ONLY ON THE PRODUCTS WE SELL. All items will be inspectected prior to receipt of credit. A 15% re-stocking fee will be assessed to any returned item. If it is found that the product is defective by the owners of Rob's Detector Sales and/or the manufacturer, a refund of the purchase price or replacement item will be granted to the consumer. In the event a consumer wishes to return a metal detector, ALL stock items (i.e. detector, manuals, coils, headphones, etc.) must be sent back in the original box and unused, along with any items that are included in the Bundle Package, must be returned in original packaging and unused, all at the consumers expense. All shipping costs are non-refundable.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Rob's Detector Sales

This Business Is Not BBB Accredited

Rob's Detector Sales

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