BBB Accredited Business Profile

Trusted Wellness, Inc.

Trusted Wellness, Inc.

(480) 887-8903

Trusted Wellness, Inc.

1 year in business
9170 E Bahia Dr Ste 106
Scottsdale, AZ 85260-1530
Fax Numbers
  • (480) 361-4887
Additional Email Addresses
  • Jenna@trustedwellness.com
  • customerservice@trustedwellness.com
Additional Website Addresses
BBB File Opened: 06/06/2017
Business Started: 03/22/2017
Business Incorporated: 03/22/2017 in AZ
Type of Entity
Corporation
Business Management
  • Ms. Jenna E. Stephens, Sales Manager
  • Mrs. Andrea Augustine, President
  • Mr. David Augustine, Vice President
Business Category
  • Medical Equipment
  • Disability Access
  • Crutches
  • Health and Medical Products
  • Health and Wellness
  • Canes
  • Hospital Supplies
  • Physical Therapy Supplies

Products & Services
Wheelchairs, Lift chairs, Toilet Safety Aids, Physical Therapy Aids, Compression Stockings, Daily Living Aids, Mobility Aids
Service Area

United States via website 

Arizona for store front - Scottsdale location

Methods of Payment
  • Major credit cards, Visa, MasterCard, Amex, Discover, PayPal
Refund & Exchange Policy: 
We gladly accept returns of unused and unworn merchandise within 30 days from when the order ships and/or the return window specified in the product details. You may choose to have your return refunded in the form of a store credit or to have the payment refunded to your credit card, just return your items in the original packaging with all accompanying materials.
For health and safety reasons, Hygiene items are not returnable unless defective. If a defective hygiene item must be returned, please contact customer service at 1-480-887-8903 for special return instructions.
** Please note: exceptions may apply. Final sale merchandise will be indicated in the product details.
Please allow 10 business days for transit plus an additional 7 days for the return to be processed and refunded. We will notify you via email when this process is complete. If you are returning an item that arrived damaged, sent in error or if you have any questions regarding the return process, please don’t hesitate to contact us at contact@trustedwellness.com. If you would like to speak with one of our knowledgeable customer service representatives, call us at -480-887-8903, Monday-Friday, from 9:00 a.m. to 5:00 p.m., MST.
Shipping charges and return shipping charges are not refundable unless:
The item received is different than what was ordered
The item received is found to be defective within 30 days of original shipment date
BBB accredited business

A-

Overview

This business offers the sales on home healthcare and home medical supplies and products including mobility aids, physical therapy supplies, and equipment and aids for daily living.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Trusted Wellness, Inc. include:

  • Length of time business has been operating

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: Closed
Su: Closed
H: Closed
Sales: 8:00 AM-5:00 PM
Service: 9:00 AM-5:00 PM
Showroom: 9:00 AM-5:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Trusted Wellness, Inc.

Trusted Wellness, Inc.

BBB ACCREDITATION SINCE 09/22/2017

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