BBB Accredited Business Profile

Butcher Block Co.

Butcher Block Co.

(602) 635-4110

Butcher Block Co.

5 years in business
10448 N 21st Pl
Phoenix, AZ 85028-3634
Fax Numbers
  • (602) 391-2786
Additional Phone Numbers
  • (877) 845-5597
Additional Email Addresses
  • info@butcherblockco.com
Additional Website Addresses
  • http://www.ethicalaz.com/butcherblockco
BBB File Opened: 11/15/2012
Business Started: 07/06/2012
Business Incorporated: 07/06/2012 in AZ
Business Management
  • Principal: Mr. Mark R. Shook, President
  • Principal: Ms. Kathleen M. Shook, Secretary
Contact Information
  • Principal: Mr. Mark R. Shook, President
  • Principal: Ms. Kathleen M. Shook, Secretary
Business Category
  • Kitchen Accessories
Products & Services
Butcher Blocks, Butcher Block Tables, Butcher Block Kitchen Islands and Carts, Butcher Block Countertops and Island Tops, Wooden Cutting Boards
Methods of Payment
  • American Express, Master Card, Visa, Discover, PayPal
Refund & Exchange Policy: 

If you are unhappy with your purchase for any reason, you may return or exchange goods within 30 days of receipt. You will be refunded the original purchase price less a 20% restocking fee. Please note that you will responsible for return shipping expense. Also note that made-to-order items, including custom countertops, cannot be returned for any reason other than manufacturer defects or confirmed shipping damage.

IMPORTANT: Inspect Merchandise Upon Delivery. Retain Original Packaging.We will notify you by email if your order will be shipped via a freight carrier. If such is the case, you should familiarize yourself with shipments by freight and be sure to thoroughly inspect the goods upon receipt. Regardless of the method of shipment, you MUST notify us of any damage within 7 days of receipt of goods. You should hold onto all original packaging material as it might prove useful should you need to file a claim against the shipping company or if the goods must be returned to the manufacturer. 

If you need to return goods, first call us or email us at returns@butcherblockco.com. Include in your email the name shown on the order, the order number, the order date and the reason for the return. We will email you instructions for completing your return. It’s important that you not return an item before receiving confirmation and return instructions from us, otherwise you might forfeit eligibility for a refund or exchange.

A+

Overview

This business offers online sales of kitchen furniture and accessories, principally butcher blocks and butcher block countertops, islands, tables, carts and cutting boards.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Butcher Block Co.

Butcher Block Co.

BBB ACCREDITED SINCE 11/19/2012

Customer Review Rating:

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