This Business Is Not BBB Accredited

WebsiteBackup, LLC

WebsiteBackup, LLC

(480) 447-6266

WebsiteBackup, LLC

3 years in business
2375 E Camelback Rd Ste 600
Phoenix, AZ 85016-3493
Fax Numbers
  • (480) 522-3366
Additional Phone Numbers
  • (866) 273-7934
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 01/14/2015
Business Started: 02/27/2014
Business Incorporated: 12/08/2014 in AZ
Type of Entity
Limited Liability Company
Business Management
  • Mr. Samuel Warren, Managing Member
Business Category
  • Internet - Web Hosting
  • Storage - Data

Alternate Business Names
  • WebsiteBackup Company


Advertising Review

On 3/27/2015, 4/3/2015, and 4/9/2015 BBB requested WebsiteBackup substantiate the mailer that was sent to businesses nationwide for website services.  The recipients of these mailers claim the mailer is misleading as it appears to be a bill or invoice. Complaints filed with BBB state they have concerns that if the mailer had gone directly to their Accounts Payable department, they may have paid the $70 balance without knowing it was not a current... Read More

Government Action

USPIS v WebsiteBackup, LLC and Raechel Packard d/b/a WebsiteBackup Company and WebsiteBackup

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On September 1, 2015, the business entered into a Cease and Desist Order with the United States Postal Inspection Service. The Order settles allegations that th... Read More


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for WebsiteBackup, LLC include:

  • 79 complaint(s) filed against business
  • Failure to respond to 75 complaint(s) filed against business
  • Government action(s) against the business
  • Advertising issues found by BBB
  • Failure to be transparent about ownership, location, or products/services offered

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

WebsiteBackup, LLC


WebsiteBackup, LLC

Customer Review Rating:


Composite Score: