BBB Accredited Business Profile

Tanga.com

Tanga.com

(435) 688-9595

Tanga.com

7 years in business
25 S Arizona Pl Ste 410
Chandler, AZ 85225-8521
Fax Numbers
  • (623) 258-4295
Additional Email Addresses
  • krista@tanga.com
  • service@tanga.com
  • krista@tanga.com
BBB File Opened: 10/19/2010
Business Started: 10/07/2010
Business Incorporated: 10/07/2010 in DE
Type of Entity
Limited Liability Corporation
Business Management
  • Principal: Mr. Jeremy D. Young, CEO
  • Mr. Matt Molen, CMO
  • Mr. Matt Verbin, CFO
  • Customer Service: Ms. Krista Jurczenia, Customer Service Manager
Contact Information
  • Principal: Mr. Jeremy D. Young, CEO
  • Mr. Matt Molen, CMO
  • Mr. Matt Verbin, CFO
  • Customer Service: Ms. Krista Jurczenia, Customer Service Manager
Business Category
  • Internet Shopping
  • Retail Stores
  • Gloves & Mittens - Dress
  • Games & Supplies
  • Shoes - Retail
  • Sporting Goods - Retail
  • Sunglasses
  • T-Shirts
  • Watches - Dealers
  • Office Supplies

Additional Information
  • This business also provides services in Russian and Spanish.
Alternate Business Names
  • Tanga.com, LLC
Refund & Exchange Policy: 
We want you to be happy with your order!
  

Damaged / Defective:

If your product is defective or damaged during transit, please Email contact customer service for more information. Please be advised, you may be required to submit a photograph of the damaged or defective item.

Email the Customer Support team for return instructions. Please include your order number, the quantity you want to return and details on why you wish to return the item in your email.
Send the item back to us within 30 days of receipt or a refund cannot be issued.
If we determine that you need to send the damaged/defective item back to us, we will send you a return label.
Package the item you wish to return along with ALL original packing materials and accessories or a refund cannot be issued.  
Mail the item as directed by our customer service department. A returned item must be identical to the brand, specifications, item description and condition of your original purchase.
The package must be shipped within 5 days and the warehouse must receive it within 10 days of the shipping label being emailed to you or a refund cannot be issued. 
The process of returning an item by mail takes 2-3 weeks in most cases.
You will be issued a refund within 3-5 days of receipt.
Electronics - 30 days unless listed below

The following electronics items must be returned within 15 days of receipt: 

Computers
Computer hardware
Camcorders
Digital cameras
Cell Phones & Smartphones & Smartwatches
GPS units
Digital music & video players
Tablets
Headsets & Headphones
E-Readers
Portable video players
Printers (including 3D printers)
3D printing supplies & products
Video Game Consoles
   

Changed Your Mind?:

If you have changed your mind about your purchase for any other reason, and it is in *new condition, here is what you need to do: 

Email the Customer Support team for return instructions. Please include your order number, the quantity you want to return and details on why you wish to return the item in your email.
Send the item back to us within 15 days of receipt or a refund cannot be issued. 
Package the item you wish to return along with ALL original packing materials and accessories or a refund cannot be issued.  
Mail the item as directed by our customer service department. A returned item must be identical to the brand, specifications, item description and condition of your original purchase.
The package must be shipped within 5 days and the warehouse must receive it within 10 days of the item's original delivery date or a refund cannot be issued. 
A 15% restocking fee will be applicable and will be deducted from the refund amount.
We STRONGLY recommend shipping with tracking so that if your return package gets lost, it can be found. The process of returning an item by mail takes 2-3 weeks in most cases.
You will be issued a refund within 3-5 days of receipt (less shipping charges).
We recommend insuring your return package, as we cannot refund an item we don't receive.
  
*New Condition means that your item has not been worn, used or washed.

Zero Price Items:
Sometimes we sell stuff with $0.00 for the price and a small shipping fee.  Please note:  we do not accept returns on these Zero Price items.

Final Sale/Not Returnable Items:
Sometimes we sell stuff as "Final Sale" or "Not Returnable".  Please note:  we do not accept returns on these Final Sale or Not Returnable items.

A

Overview

This business provides magazines, T-shirts, electronics and sporting good services online.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Tanga.com

Tanga.com

BBB ACCREDITED SINCE 05/02/2016

Customer Review Rating:

Positive
84%
Neutral
1%
Negative
15%

Composite Score:

0 3
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