Business ProfileforOneGuard Home Warranties

I totally agree with all the negative reviews. I have had coverage since we purchased this house about 4 years ago and a one year policy was included in our purchase. I can see why they chose one guard as it had to be the cheapest and they have sure proved that.I have used it for one or two times a year for hvac checks and minor problems and each time I was underwhelmed and shocked by the low quality of the contractors . The last on was a leak in our water line as it entered the house .. Two very young kids arrived in a beat up old truck, no signage and tools and they did a shoddy job on repairing the concrete surface that had to jackhammer to get to the leak. . It was if One Guard called the local day job center and picked up the cheapest available help. I have also asked for certain companies to be used but it is always "we don't work with them" or we send the best we have available No Way Their work has mostly been on my 2 heat pump systems and each time it was a fixed this fixed that report / In working with a professional company this week they said "your systems are falling apart and they look like it's always been a" slap on some duct tape and leave job."The new contractor showed me pictures of consistent leaks of freon and oil which had never been addressed before. I am cancelling my warrant immediately I have new 2 and 5 ton systems being installed THIS TUESDAY by my new contractor just 3 days after they realized my system was a lost cause.Ironically just today in the mail I received a renewal bill for one guard and it has a premium increase of 67%// YES 67% not a typo!!I am also calling the real estate agent who added the warranty to my purchase to let her know it is a worthless policy in my opinion /

Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is customer satisfaction, and we sincerely regret the frustration. We have confirmed that OneGuard has explained coverage, and we are also available if we may offer additional assistance. Thank you again for your consideration. OneGuard Home Warranties