Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

TRI Pointe Homes Inc has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TRI Pointe Homes Inc

      19540 Jamboree Rd Ste 300 Irvine, CA 92612-8452

      BBB Accredited Business
    • Trendmaker Homes

      13640 Briarwick Dr Ste 170 Austin, TX 78729-1706

    • TRI Pointe Homes Inc

      4835 Lyndon B Johnson Fwy Ste 700 Dallas, TX 75244-6072

    • TRI Pointe Homes Inc

      16340 Park Ten Pl Ste 250 Houston, TX 77084-5144

    • TRI Pointe Homes Inc

      8055 E Tufts Ave Ste 675 Denver, CO 80237-3020

    Business ProfileforTRI Pointe Homes Inc

    Home Builders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    54 complaints closed in last 3 years

    22 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1984

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers home building services. 

    Business Details

    This is a multi-location business.

    Find a Location

    TRI Pointe Homes Inc has 23 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TRI Pointe Homes Inc

        19540 Jamboree Rd Ste 300 Irvine, CA 92612-8452

        BBB Accredited Business
      • Trendmaker Homes

        13640 Briarwick Dr Ste 170 Austin, TX 78729-1706

      • TRI Pointe Homes Inc

        4835 Lyndon B Johnson Fwy Ste 700 Dallas, TX 75244-6072

      • TRI Pointe Homes Inc

        16340 Park Ten Pl Ste 250 Houston, TX 77084-5144

      • TRI Pointe Homes Inc

        8055 E Tufts Ave Ste 675 Denver, CO 80237-3020

      Headquarters
      19540 Jamboree Rd Ste 300, Irvine, CA 92612-8452
      BBB File Opened:
      3/1/1984
      Years in Business:
      46
      Business Started:
      1/1/1978
      Business Incorporated:
      7/13/2015
      Accredited Since:
      4/1/1984
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Winchester Homes Inc.
      • Tri Pointe Homes
      Business Management
      • Ms. Celene Burkhart, Paralegal
      • Ms. Katie Fabre, Accounts Payable Staff
      Contact Information

      Customer Contact

      • Ms. Celene Burkhart, Paralegal
      Additional Contact Information

      Fax Numbers

      • (949) 438-1401
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      54 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Please refer to the attachment
      Read More

      Customer Reviews

      31 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike v

      1 star

      02/17/2024

      Potential buyers beware!Beyond the horrible experience that we have encountered to date related to building our home, what's concerning us most is the lack of transparency that we've experienced from TriPointe Homes regarding the possibility of erecting a perimeter wall around our community. We have been misled time after time by TriPointe and ************************ regarding this matter. On multiple occasions, we have submitted various concerns about the lack of security in the Avocet and Brighton subdivisions of ********* South. When purchasing our home a couple of years ago, we were told by TriPointe that our *************** would be lower since our lot was designated as a standard unit vs a benefitted gated unit. In ****, TriPointe unilaterally decided to increase our *************** to align with those residents who reside within a benefitted gated unit but still no wall or gate to warrant this change.We feel like we have repeatedly given TriPointe and City Property the opportunity to make things right, but they don't appear to care about the needs of their homebuyers. That said, we are still hopeful that TriPointe will step up and do the right thing for those who contribute to the success of their business.@*******************, @*************************, @*******************************, @***************************, @***********************

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.