Customer ReviewsforTombstone Tactical Inc

Very good friendly knowledgeable service and good prices, nice new store front as well. They helped me chose the right gun for ccw

Tombstone Tactical is simply the worst gun store in the ****************. Truly a gun store meant for first time buyers and wanna be seal team mall cops. They never have a solid inventory of ar parts like *********** even though they have 4x the showroom space and on top of that the staff are uninformed as all can be. Then they charge nearly 3x what any other shop charges to do an online transfer, get outta here with that nonsense.

Horrible customer service. I called before placing my order to verify they had the gun in stock I wanted to buy and they said yes they did. Now they tell me it will be 2 weeks before they can ship as it is at the warehouse not in store. I would have bought elsewhere that had actually had it in stock

Read some negatibe Reviews on TomStone Tactical and decided to give them a chance. Guess what? The negative reviews where right! Ordered a Hammerli Forge H1 .22 pistol with 2 extra magazines and gave me "FREE SHIPPING", they contacted my FFL hand my FFL gave them his Info. A day later they contact me wanting to charge me $100 for shipping. Mind you they dont even have the pistol in stock, it gets shipped from there supplyer.. Rahter buy from GunBroker, at least the shipping there is up front and no more than $30. ORDER#1,0,0,2,0,3,1,7,2had to cancel the order.???????????????

Ordered 80, *****rds ech, cases of 22LR from their website. Had 2 email conversations with them to verify the quantity I'd ordered & 2 on the phone as well verifying the quantity I'd ordered. Then, weeks later, ******* called me to cancel my ordee because they'd made a mistake on the pricing so they were canceling my order & refunding my $$. I called back to see if they'd do anything to make it right, spoke to ************ spoke to owners ********** said they'd sell me 4, *****rd, cases at a discounted rate. Few weeks later the ammo came in & I drove over 40 miles to pick it up but, when I got there they tried telling me the cases I'd purchased were only *****rds each. Asked for *****, the *** **** said I purchased *****rd ********* showed him their website that still said a case of the ammo purchased was *****rds each but he said that's a mistake, even though it was also stated in the recorded phone call. He said he'd talk to the owner & call me - he didn't until after I left 3 messages then he said he'd call the next morning -he didn't. I waited 2 days before leaving 2 more messages before he called me back & said the owners won't honor what they'd said & that'll just refund my $$. They won't honor their website prices, they try cutting the order I'd paid for in half, & now they won't honor what the owners wife agreed to. I'll NEVER do business with them again, they can't be trusted at all & are very comfortable lying, repeatedly, to their customers, wasting their time, & having them drive nearly 100 miles, round trip, for absolutely nothing. Horrible, rude, & extremely dishonest company

I guess everyones experience is different, but I have had nothing but good dealings with these guys. The staff are always very nice and helpful and if youre buying a firearm from them, they dont charge a transfer fee. Every gun Ive ordered online has been available and come in within a week or two. I got a smoking deal on a ****** Systems MR ***** Nothing but good for my experiences. Sorry the others have had such bad times.

Tombstone Tactical has a website full of BS. They advertised a particular handgun at ****** but when I went there they wanted ******. Same price was shown in the case but they did't want to honor that lower price. I just don't do bussiness at a place that does that to thier customers so my wife and I walked out. I wanted to look at and probably buy another handgun that the website **** was "in stock" but the clerk said it wasn't when I got home they had changed the wesite to say that that gun was not in stock. Really POOR customer service and poor inventory control. We will never go there again

I've been a customer at this shop for about a decade. They have always been top notch with customer service and pricing. I see a lot of nonsense negative reviews and that's what a lot of these are. Nonsense. So I figured I'd post my two cents and help the store I enjoy so much.***************************

I looked for a specific handgun. Tombstone Tactical's website showed it in stock and states price of this firearm as $296.99. Put it in my cart. Cart doesn't show same price..., but rather $326.99..., so I started looking, reading reviews and such. Found a lot of negative things about Tombstone Tactical so I didn't pursue business with them. Next 2 days I'm bombarded with 3-4 emails telling me I'm about to lose items in my cart. Even these emails state the price of this handgun is $296.99..., yet when I click on this email, or go to checkout, price isn't $269.99, but rather $326.99.Not going to do business with discrepancies such as this. Bait and switch..., whatever you want to call it. Not doing any business with these types of reviews. Glad I did a little looking before "pulling the trigger" with them.

Tombstone Tacticals website is a complete scam. They take your money, give you nothing. Except headaches. I wish I had read these reviews before. Tombstone lists items on their site as in stock in our warehouse. I purchased a pistol from them with information in the description. My credit card was immediately charged for the full purchase price. Their website says ships to store within 1-2 weeks. They have charged my card before for a pistol that was out of stock and later notified me of that and refunded my money. So I emailed support to find out if I was really getting this pistol this time or was it out of stock. Later that day I received a response. That order was placed with our warehouse. We have no information available. You will have to wait and see if it comes in. When I looked on my account it showed out of stock. A couple days later I looked at my account again. It says reorder. I was confused, so I called. The lady I talked to said I probably shouldnt have to reorder. Just wait and see if it comes in. You have another week. The following week I was getting concerned. I had heard nothing and was having to go out of town for several weeks. So I called to see if they could give me any info yet. I got *******. He had the I couldnt care less attitude. He rudely stated that they had 5 more days to get the pistol for me. They had no information about where the pistol might be. I explained I was going out of town and needed some info. He rudely told me there was nothing he could do except cancel the order. His attitude convinced me that was my only option. By the time I hung up my phone, I got the email cancellation. The next day the pistol I had ordered, and paid for, was listed in stock, in store, for $500.00 more than I had paid. They had the pistol all along. I had also asked him where their warehouse was. He told me they used at least 10 different warehouses around the country. So they really dont have their own warehouse.