BBB Accredited Business Profile


(602) 236-8888


114 years in business
PO Box 52025
Phoenix, AZ 85072-2025
Additional Website Addresses
BBB File Opened: 02/01/1958
Business Started: 01/01/1903
Business Started Locally: 01/01/1903
Type of Entity
Business Management
  • Attn: Consumer Ombudsman Office, Consumer Ombudsman
  • Ms. Carrie Young, Sr. Director, Corporate Operations Services
Business Category
  • Electric Companies
Alternate Business Names
  • S.R.P. Agricultural Improvement & Power Dist.
  • Salt River Project
  • Salt River Valley Water Users' Association
BBB accredited business



This is a public power utility company, providing electricity and water to Central Arizona residents.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




Customer Review Rating:


Composite Score: