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Find a Location

Arizona Financial Credit Union has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Arizona Financial Credit Union

      333 N 44th St Phoenix, AZ 85008-6567

      BBB Accredited Business
    • Arizona Financial Credit Union

      3396 N Hayden Rd Scottsdale, AZ 85251-6627

      BBB Accredited Business
    • Arizona Financial Credit Union

      PO Box 60070 Phoenix, AZ 85082-0070

      BBB Accredited Business
    • Arizona Financial Credit Union

      5485 W Northern Ave Glendale, AZ 85301-1430

      BBB Accredited Business
    • Arizona Financial Credit Union

      15625 S 48th St Phoenix, AZ 85048-0806

      BBB Accredited Business

    Business ProfileforArizona Financial Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/14/2016

    Years in Business: 88

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business, formerly Arizona Federal Credit Union, offers consumer and small business banking services to its member/owners, operating with the mission to develop and serve an empowered membership through the delivery of financial services and expertise, producing mutually beneficial results. 

    Business Details

    This is a multi-location business.

    Find a Location

    Arizona Financial Credit Union has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Arizona Financial Credit Union

        333 N 44th St Phoenix, AZ 85008-6567

        BBB Accredited Business
      • Arizona Financial Credit Union

        3396 N Hayden Rd Scottsdale, AZ 85251-6627

        BBB Accredited Business
      • Arizona Financial Credit Union

        PO Box 60070 Phoenix, AZ 85082-0070

        BBB Accredited Business
      • Arizona Financial Credit Union

        5485 W Northern Ave Glendale, AZ 85301-1430

        BBB Accredited Business
      • Arizona Financial Credit Union

        15625 S 48th St Phoenix, AZ 85048-0806

        BBB Accredited Business
      Location of This Business
      333 N 44th St, Phoenix, AZ 85008-6567
      BBB File Opened:
      1/1/1988
      Years in Business:
      88
      Business Started:
      1/1/1936
      Accredited Since:
      10/14/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Arizona Federal Credit Union
      • Arizona Federal
      Business Management
      • Mr. David Kexel, Director of Marketing & Communications
      • Ms. Margaret Daniels, Communications Specialist
      • Mr. William Greene, Director
      • Ms. Amy L Hysell, President/CEO
      Contact Information

      Principal

      • Mr. David Kexel, Director of Marketing & Communications
      • Mr. William Greene, Director
      • Ms. Amy L Hysell, President/CEO

      Customer Contact

      • Mr. David Kexel, Director of Marketing & Communications
      • Mr. Jason Paprocki, Chief Strategy Officer
      • Ms. Margaret Daniels, Communications Specialist
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/12/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am writing to address a matter regarding my account with *********************************************. Recently, I reported to all three credit bureaus that I have been a victim of identity theft. Despite my efforts to rectify this situation and providing the necessary documentation, I have observed that Arizona Financial continues to verify the information in question.I wish to draw your attention to the responsibilities of furnishers outlined under the Fair Credit Reporting Act (FCRA), particularly sections FCRA 623(a)(6)(B) and FCRA 605B. According to these provisions, when notified by a credit reporting agency (CRA) that a consumer's identity has been stolen, furnishers such as Arizona Financial have specific duties:Preventing Re-Reporting of Information: If a CRA notifies you that information furnished by Arizona Financial is being blocked on a consumer's credit report due to identity theft, Arizona Financial must have procedures in place to prevent the re-reporting of such information (FCRA 623(a)(6)(A)).Restriction on Debt Resulting from Identity Theft: Arizona Financial may not sell, transfer, or place for collection any debt resulting from identity theft if notified by a CRA (FCRA 615(f)(1)).Furnishing Information Regarding Fraudulent Accounts: Upon receiving notification from a consumer who is a victim of identity theft and providing an identity theft report, Arizona Financial may not furnish information to a CRA regarding the fraudulent account or debt (FCRA 623(a)(6)(B)).Prompt Notification of Inaccurate Information: If Arizona Financial finds that it furnished inaccurate information due to identity theft, it must promptly notify each CRA of the correct information and ensure that only complete and accurate information is reported in the future (FCRA 623(a)(2)).
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      De S

      1 star

      03/28/2024

      If I could rate this at a negative that would been an option. The horrifying unprofessional public and private humiliation unparalleled!!! The worse no accountability even when addressing banking error!!! Stay away

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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