BBB Accredited Business Profile

My Computer Works, Inc.

My Computer Works, Inc.

(800) 935-6704

My Computer Works, Inc.

12 years in business
7975 N Hayden Rd Ste C320
Scottsdale, AZ 85258-3260
Fax Numbers
  • (480) 626-1897
  • (480) 998-2147
Additional Phone Numbers
  • (602) 635-6150
  • (877) 629-6972
Additional Email Addresses
  • info@mycomputerworks.com
Additional Website Addresses
BBB File Opened: 08/02/2005
Business Started: 11/09/2004
Business Incorporated: 11/09/2004 in AZ
Type of Entity
Limited Liability Company
Business Management
  • Mr. Luke M. Ford, President/CEO
  • Mr. David Gerhart, COO
  • Mr. Tim Kohler, VP of Customer Service
  • Ms. Courtney Maher, Marketing Director
Business Category
  • Computers - Service & Repair
  • Computers - Disaster Recovery
  • Internet Services

Service Area
We service the following area(s): Nationwide
Methods of Payment
  • All credit cards, cash.
Refund & Exchange Policy: 
Refunds will not be issued after services have been rendered. If You request a refund on services not rendered, You will incur administrative costs, which are equal to thirty minutes of support, at $89.95 per hour. If You do not want to incur this fee, My Computer Works will keep Your service available to You for up to one year, after which a refund will not be available. If My Computer Works is unable to solve a computer software problem or determines that a customer’s computer is not repairable, a partial refund may be issued at the sole discretion of My Computer Works. A partial refund, if issued, will be determined by subtracting the number of service hours provided at $89.95 per hour from customer payments. All requests for refunds shall be made via a written notice to the My Computer Works billing department at billing@mycomputerworks.com.
BBB accredited business

A+

Overview

This company offers membership and one-time remote computer service to consumers and small businesses. We also offer on-site computer services to consumers and small businesses.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

My Computer Works, Inc.

My Computer Works, Inc.

BBB ACCREDITATION SINCE 02/05/2015

Customer Review Rating:

38%
62%

Composite Score: