2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Josef V
1 star07/10/2023
Order parts and didnt receive them. Also asked for a refund and never received.
X2 Industries Response
07/11/2023
This review needs to be removed. This customer placed an order and never formally asked for a cancellation nor did he receive the goods, there was not enough time to produce the parts which customers are informed of during the checkout process and on every email correspondence.
Review from Joseph S
1 star02/25/2023
X2 Industries Issues- I am a manufacturing engineer and found this to be a wonderfully crafted kit with absolutely horrific execution. Not worth the $6,300 I paid for it.1. Advertised as plug and play; but ********************************* said mechanic has to be creative (This required lots of grinding, welding, notching, and removal of OEM parking break for an electric brake)2. THERE ARE NO LAYED OUT INSTRUCTIONS. YOU HAVE TO FIGURE IT OUT!3. Order placed October 2022. All missing parts didnt finish coming in until February 2023. Terrible follow up throughout process. I had to beg for shipping status and often received answers saying it had been sent; but tracking was for other parts that had been missing.4. Lots of pieces missing and lots of nuts / bolts left over. No instructions telling you which bolts are meant for what.5. Compressor 90 fitting missing (very expensive to buy)6. Wiring diagrams included in box were incorrect. Had to go on website to find correct wiring 7. Asked for invoice to get upgraded control system and never received it.8. No offer extended to make this right based on the amount of issues with such an expensive kit.
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