Business ProfileforAllard Collision

Beware of this business or at least the some of the mechanics at the 19th Ave location of Allard Collision. A very kind senior couple who are friends of mine basically had their car stolen out from under them here. After being involved in an accident, they took their car here and had it serviced by ***** who called it totaled and talked the elderly wife into signing the title. We know for certain it was far from totaled, they took parts from the car as well, but after the title was signed, there was no getting it back.

I have spoken with this client and the information that you have received for them in in-accurate.  The person who wrote this review is not the client and has only 1 side of the story.   Vehicle is a 2007 ***** Accord with over 12000$ of damage.   Client insisted on repairing and after vehicle was evaluated @ facility, we chose to not accept the clients money on repairing a vehicle that has a value of half of the repairs.  We have refunded all monies to client and client had vehicle towed to a salvage yard, which was the proper thing to do.  As an upstanding small business, we did not feel correct repairing a vehicle, that was extremely not cost effective.  I have spoke with the elderly client yesterday and all matters are resolved.  Clients concerns were never addressed after vehicle was removed with a tow truck.  This review is not accurate and I am expecting any and all reviews on this matter to be removed immediately and that was the agreement with the client.  Unfortunately, the client is not even the person writing the review.  I am confident BBB will do the correct thing in this matter and not publish this review.  Thank you.  Also this interaction of the vehicle and client was in Feb 2023, over 7 months ago.