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Find a Location

Pristine Auction has 1 locations, listed below.

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    Business ProfileforPristine Auction

    Auctioneer
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.76/5stars

    Average of 1,806 Customer Reviews

    Customer Complaints

    167 complaints closed in last 3 years

    60 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/5/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers consignment based auction house services specializing in autographs, sports cards, art and collectibles.

    Business Details

    Location of This Business
    1095 E Salter Dr, Phoenix, AZ 85024-5646
    BBB File Opened:
    11/15/2011
    Years in Business:
    14
    Business Started:
    2/1/2010
    Business Incorporated:
    7/13/2007
    Accredited Since:
    2/5/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • JCK Enterprises LLC
    Business Management
    • Mr. Jared Kavlie, President
    • Ms. Camilla Kavlie, CFO
    Contact Information

    Principal

    • Mr. Jared Kavlie, President
    • Ms. Camilla Kavlie, CFO

    Customer Contact

    • Mr. Jared Kavlie, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    167 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I won a ******************* Funko Pop in an auction for $98.70 (LOT *******) after buyer fees the total was $115.48+ shipping. I received the Funko pop along with my other Lots on April 12,2024. The Funko Pop was supposed to be authenticated by ******** and ****. However, there was no hologram on the Funko Pop, nor did it come with a certificate. So at this point there is no way that I can verify that this item is authentic. Not having the authentication as promised by Pristine Auction defeats the purpose of the bid I placed. I emailed Pristine Auction and **** responded stating that she would email me shortly with a resolution, however she did not respond with the resolution. I honestly love collecting Funko pops so I would rather have it exchanged with a Funko pop of its kind that it actually authenticated by ********, **** or *******. Please help! I have spent over 1K USD in auctions with them, I am beyond shocked at this and I feel scammed.
    Read More

    Customer Reviews

    1,806 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jay N

    1 star

    04/18/2024

    Read the other reviews! This company engages in fraud. Regularly posting "auctions" that are nothing of the sort. They have reserves on nearly everything and their "consignors" just relist them and post them across multiple sites until they get a sucker willing to pay their price. This practice needs to be shut down.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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