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          E & J Appliance Service Company has 1 locations, listed below.

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            Business ProfileE & J Appliance Service Company

            Major Appliance Services
            BBB accredited business

            Contact Information

            Tempe, AZ 85282-6831

            Visit Website
            Email this Business
            (480) 345-8884

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/16/2004

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            This business offers appliance repairs services on all makes and models of appliances.

            Business Details

            Location of This Business
            Tempe, AZ 85282-6831
            Email this Business
            BBB File Opened:
            6/1/1984
            Years in Business:
            42
            Business Started:
            1/1/1982
            Business Started Locally:
            1/1/1982
            Business Incorporated:
            6/24/1985
            Accredited Since:
            9/16/2004
            Type of Entity:
            Corporation
            Alternate Business Name
            • E & J Home Services Inc
            Business Management
            • Mr. Ernest D Johnson, Vice President
            • Mr. Alan W Johnson, President
            Contact Information

            Principal

            • Mr. Ernest D Johnson, Vice President
            • Mr. Alan W Johnson, President

            Customer Contact

            • Mr. Ernest D Johnson, Vice President
            • Mr. Alan W Johnson, President
            Additional Contact Information

            Fax Numbers

            • (480) 820-9660
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/18/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I had a problem with my fridge where ice is building up on the inside back wall and it’s not cooling properly. Tried to defrost it but slowly the problem came back and a huge piece of ice developed. E&J came out January 4th 2021 to attempt to fix this problem after coming out earlier in December to diagnose. They told me I had to wait for them to order 2 parts to replace. I called them a dozen times asking for the 1 year warranty they claim to give on the parts, to be emailed to me in writing. I never got that email. I paid about $500-600 for the repair and parts. It is now June and my fridge still has the SAME EXACT problem. Assuming they would keep their word and go by the warranty, I called them again. A technician came out yesterday, June 17th 2021. He opened the fridge, glanced inside for 2 seconds, and told me it’s now a different part broken. How convenient for them. So maybe I should get a refund for the first two parts you replaced since it has the SAME problem.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Diane R

            03/07/2022

            ***** Appliance came out and diagnosed the problem with my washing machine. They were timely, professional, polite and knowledgeable. Checked out my washer thoroughly and gave me an estimate of the repair cost. Before leaving they gave me an acceptable time frame for the repair. I could not have been more pleased with their service, repair and employee. I would highly recommend them to anyone with appliance problems.

            E & J Appliance Service Company Response

            03/08/2022

            Thank you very much for the great review about our company. Happy to see ***** did a great job for you and I will be sure to let him know how pleased you are with his service. We look forward to helping you in the future with any appliance repair needs you might have.Thank you,****

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

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