This Business Is Not BBB Accredited

Desert Valley Aire, Inc.

Desert Valley Aire, Inc.

(623) 930-8822

Desert Valley Aire, Inc.

17 years in business
7575 N 75th Ave Ste 2
Glendale, AZ 85303-1615
Fax Numbers
  • (623) 939-6093
Additional Phone Numbers
  • (623) 930-0356
  • (520) 445-6540
Additional Email Addresses
BBB File Opened: 09/10/2003
Business Started: 01/01/2000
Business Incorporated: 03/24/2006 in AZ
Type of Entity
Business Management
  • Mrs. Toni Charles, CFO
  • Mr. David Charles, President
Business Category
  • Air Conditioning Contractors & Systems
  • Heating Contractors
  • Heating & Air Conditioning
  • Air Conditioning Repair
  • Air Conditioning Systems - Cleaning
  • Heating Equipment & Systems Cleaning & Repair
  • Air Conditioning Supplies & Parts

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Advertising Review

On February 24, 2015, BBB contacted Desert Valley Aire, Inc. regarding information listed on the company’s website,, stating; “Our family has been doing business in the valley for over 33yrs and has developed itself into one of the leading providers of heating, ventilation and air conditioning systems (HVAC) in Arizona” ,“Highest Rated AC Company in Arizona”, and “Becoming the best reviewed air conditioning company in
... Read More

Pattern of Complaint

According to information in BBB files, this company has a pattern of complaints service, product, customer service, guarantee or warranty, contract, repair, and sales issues. Complainants allege high pressure selling from business representatives for five or ten year contract ranging from $800 to $1000.  If the consumer purchases the contract, consumers may be unaware the contract does not include parts. Many consumers allege continuous phone cal Read More


This company offers air conditioning & heating sales, installation, repair, and service.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Desert Valley Aire, Inc. include:

  • 28 complaint(s) filed against business
  • Failure to respond to 8 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Desert Valley Aire, Inc.


Desert Valley Aire, Inc.

Customer Review Rating:


Composite Score: