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          Blinds Chalet LLC has 1 locations, listed below.

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            Business ProfileforBlinds Chalet LLC

            Window Shades
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.88/5stars

            Average of 17 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/17/2020

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers blinds, shades, shutters, and custom draperies nationwide.

            Products & Services

            Window Blinds, Faux Wood Blinds, Wood Blinds, Aluminum Mini Blinds, Vertical Blinds, Window Shades, HoneyComb Cellular Shades, Bamboo Woven Wood Shades, Roman Shades, Roller Shades, Solar Screen Shades, Soft Sheer Shades, Horizontal Fabric Shades, Pleated Shades, MLB™ Window Shades, Collegiate Window Shades, Shutters, Custom Drapery, Valances, Express Production Blinds, Cordless Blinds/Child Safe Blinds, Top Down Bottom Up Shades, Cordless Top Down Bottom Up, Routless Blinds, Decorative Tape Blinds, Blackout Shades, Motorized Blinds, Energy Efficient Shades, Noise Reduction Shades, Window Blind Colors, Discount Blinds

            Business Details

            BBB File Opened:
            4/26/2007
            Years in Business:
            22
            Business Started:
            6/1/2001
            Business Incorporated:
            8/15/2006
            Accredited Since:
            12/17/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Jayson Ellingson, CEO
            • Mr. Ron Manwaring, Owner
            Contact Information

            Principal

            • Mr. Jayson Ellingson, CEO
            • Mr. Ron Manwaring, Owner

            Customer Contact

            • Mr. Ron Manwaring, Owner
            Additional Contact Information

            Fax Numbers

            • (480) 633-5695
              Primary Fax

            Email Addresses

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Order: ******* Had blinds installed by a hired contractor on November 24. I ordered 4 blinds. Three blinds in the color warm cocoa and one blind in antique pewter. After taking down my existing blinds and putting up the hardware my contractor advised me all the blinds appeared to be the same color a light gray. I used the contact us form on the website immediately after inspecting my contractors work. I followed up with a direct email as there was not auto reply after using the online form that my contact request was received. After multiple back and forth emails they reached out to the manufacturer who advised they were correctly fabricated.I have samples in hand for the color warm cocoa and antique pewter from blinds chalet that show the blinds received DO NOT match the color samples which are the same colors you see online.They have asked me to donate the blinds to a charity and they will refund a portion of my blind costs. This makes no sense as to the unique size of the windows who would want these blinds, not to mention removing brackets and leaving me without any window coverings. I will also have to pay another $100 on top of the cost for ordering new blinds to get new blinds reinstalled. A better plan is to work with the manufacturer with a sample in hand (as I have) to have the blinds remade and shipped to ******* (their HQ) to ensure the color is correct. I have images of the samples next to the blinds and there is absolutely NO COLOR MATCH!!! Light gray blinds do not match the decor of my room which is why I ordered warm cocoa for three of the blinds. This company is not putting the customer first. Manufacturers make errors all the time. I can share a video of the blinds and samples.
            Read More

            Customer Reviews

            17 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Linda M

            03/11/2024

            Had a great experience with this company! I ordered 4 blinds for ****** online and was amazed at how quickly they came and the quality and color are excellent- easy to install too :)I did have a problem with one of the box brackets being hard to open and I accidentally bent it, so I called them and was able to speak to a rep immdediately who sent replacement brackets, no extra charge, even though I was the one who caused the damage Great blinds and customer service to match!

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            BBB Reports On

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