BBB Accredited Business Profile

CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.

CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.

(613) 820-1890

CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.

110 years in business
2151 Thurston Drive
Ottawa, ON K1G 6C9
Additional Phone Numbers
  • (800) 267-8713
BBB File Opened: 01/02/1959
Business Started: 01/01/1907
Business Incorporated: 01/10/1996 in ON
Type of Entity
Corporation
Business Category
  • Road Service - Automotive
  • Travel Agencies & Bureaus

Additional Information
  • If for any reason you're not satisfied with your CAA Membership within 30 days of joining or renewing, you may cancel it and the full Membership premium will be refunded (less administrative or enrollment fees and any Club services utilized or travel...
  • If for any reason you're not satisfied with your CAA Membership within 30 days of joining or renewing, you may cancel it and the full Membership premium will be refunded (less administrative or enrollment fees and any Club services utilized or travel agency professional service fees paid.)

Products & Services
CAA NEO delivers roadside assistance in a responsive and responsible manner, as well as offers Members an array of travel and insurance services. They do all of this, while also taking up advocacy issues and offering savings options to its Members.
Service Area
Northern & Eastern Ontario
Alternate Business Names
  • Ontario Motor League
  • 1193751 Canada Inc.
  • 1364546 Canada Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
133
BBB accredited business

A+

Overview

CAA NEO provides emergency roadside assistance to Members, along with travel options, insurance services and rewards. As part of a national non-profit organization, CAA NEO serves Members in Ottawa, Sudbury, North Bay, and surrounding areas.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 9:00 am to 6:00 pm
Tue: 9:00 am to 6:00 pm
Wed: 9:00 am to 6:00 pm
Thu: 9:00 am to 6:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 10:00 am to 4:00 pm
Sun: Closed
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.

CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.

BBB ACCREDITED SINCE 01/02/1959

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