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      Country
          Country

          Find a Location

          Out Of This World Plumbing has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Out Of This World Plumbing

              14 Bexley Place, Unit 102 Nepean, ON K2H 8W2

              BBB Accredited Business
            • Out Of This World Plumbing

              308 Legget Drive Unit 206 Kanata, ON K2K 1Y6

              BBB Accredited Business
            • Out Of This World Plumbing

              6216 Perth Street Office 4 Richmond, ON K0A 2Z0

              BBB Accredited Business

            Business ProfileforOut Of This World Plumbing

            Plumber
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.18/5stars

            Average of 11 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/2/2005

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Out of This World Plumbing Ottawa (formerly known as DS Plumbing) is a locally owned residential plumbing company serving the Ottawa area. They offer plumbing solutions to home owners which include, toilet repair and installation, faucet repair and installation, hot water tank repairs and installations, sump pump repairs and installations, shower valves, bathroom renovations and water treatment solutions. They also offer Radon testing and mitigation services too! 

            Products & Services

            Drain Cleaning. Repair & Installation of faucet, toilet, sink, tub, shower, vanity.
            Leak Detection & Repair. Hot Water Tanks.
            Bathroom Renovations.
            Backwater Valves.
            Sump Pumps.
            Camera Inspections.
            Water Treatment

            Kinetico Filters

            Business Details

            This is a multi-location business.

            Find a Location

            Out Of This World Plumbing has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Out Of This World Plumbing

                14 Bexley Place, Unit 102 Nepean, ON K2H 8W2

                BBB Accredited Business
              • Out Of This World Plumbing

                308 Legget Drive Unit 206 Kanata, ON K2K 1Y6

                BBB Accredited Business
              • Out Of This World Plumbing

                6216 Perth Street Office 4 Richmond, ON K0A 2Z0

                BBB Accredited Business
              BBB File Opened:
              1/2/2005
              Years in Business:
              19
              Business Started:
              10/5/2004
              Business Incorporated:
              14/5/2004
              Accredited Since:
              11/2/2005
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              12
              Alternate Business Name
              • Out of This World Plumbing-Ottawa
              • Out of This World Home Services
              • DS Plumbing
              • 6232981 Canada Limited
              Business Management
              • Mr. David Smythe, Director
              Contact Information

              Principal

              • Mr. David Smythe, Director
              Additional Contact Information

              Fax Numbers

              • (613) 820-3188
                Primary Fax

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              21/12/2022

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              Hello, We hired Out of This World Plumbing to do several jobs (lead pipe removal, basement rough-in, backstop install). There final bill was over 20k and there were several major problems during the process. The *****, **** ******, agreed to a modest refund of $7216.48 on November 15th, 2022. We didn't receive the funds - or any communications. When we followed up on December 7th, **** advised us that he was currently unable to pay the refund. He paid an initial installment of $1,017.50. We accepted this installment however we've asked for a schedule or some kind of plan to repay the remaining $6198.98. **** has thus far evaded any commitment or plan to pay back the significant money he still owes us as part of this refund agreement. I've attached our letter to **** requesting the refund. The letter itemizes the major items that arose during the work performed by his company. I`ve also attached our correspondence with **** about the refund (in two files). In our opinion, we've been reasonably modest about recuperating costs from the botched project, which involved us having to hire another contractor to finish his company's job. We've been carrying those costs for several months - and we would like the repayment of the agreed refundable amount to be made as soon as possible. At the very least, we want a schedule for repayment that is respected by **** - and would like any assistance from the *** with securing that agreement. Kind regards, -****.
              Read More

              Customer Reviews

              11 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David C

              5 stars

              05/09/2023

              Called ahead, arrived promptly. Good explanation of work to be done and the cost. Reasonable prices and good work.

              Out Of This World Plumbing Response

              06/09/2023

              Thank you so much for your kind words *****- we really appreciate! Thank you :)

              Local BBB

              BBB Canada's Northern Capital Regions and Quebec

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