This Business Is Not BBB Accredited

Ontario Wide Lumber

Ontario Wide Lumber

(613) 292-9211

Ontario Wide Lumber

111 Burnstown Road
White Lake, ON K0A 3L0
Additional Phone Numbers
  • (905) 550-7463
BBB File Opened: 19/05/2010
Contact Information
  • Principal: Mr. Kyle Bancroft, Owner
Business Category
  • Lumber - Retail
Alternate Business Names
  • Ontario Wide Lumber Sales
Number of Employees: 


Additional Complaint Information

BBB files indicate that this company has a pattern of complaints relating to delivery issues.

Consumers allege that despite paying up front for lumber, the company fails to fulfill the orders. Consumers have advised the BBB that the company either delivers a portion of the goods or does not supply the products at all. Furthermore, consumers have reported having difficulty in reaching the company to request assistance.

Our concern, with this pattern... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Ontario Wide Lumber include:

  • 29 complaints filed against business
  • Failure to respond to 23 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Ontario Wide Lumber


Ontario Wide Lumber

Customer Review Rating:


Composite Score: