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Find a Location

Carlsbad Paving has 1 locations, listed below.

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    Business ProfileforCarlsbad Paving

    Paving Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/4/2017

    Years in Business: 65

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Carlsbad Paving specializes in residential and commercial paving, landscaping, and concrete services to both residential and commercial customers. They also produce and supply residential and commercial customers with bulk orders and small loads of firewood, cedar chips, and landscaping mulch. 

    Products & Services

    Commercial Paving

    Concrete Services

    Driveways

    Forest Products 

    Interlock & Stone

    Landscaping Services

    Business Details

    Location of This Business
    6199 Russell Road P.O. Box 98, Gloucester, ON K0A 1K0
    BBB File Opened:
    1/10/1983
    Years in Business:
    65
    Business Started:
    1/2/1959
    Business Incorporated:
    9/2/1990
    Accredited Since:
    12/4/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    25
    Alternate Business Name
    • 171978 Canada Inc.
    Business Management
    • Mr. Shane Provost, President/Owner
    Contact Information

    Principal

    • Mr. Shane Provost, President/Owner

    Customer Contact

    • Mr. Shane Provost, President/Owner
    Additional Contact Information

    Fax Numbers

    • (613) 822-2788
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    29/09/2021

    Complaint Type:
    Order Issues
    Status:
    Resolved
    I hired Carlsbad to do interlock at my home in June 2019. They were unable to finish in front of the house because they discovered columns on the front of our house were rotting. I had the columns repaired in August 2019 but Carlsbad has not yet returned to finish the work. The excuses were: short staffed, bad weather, on-the job injuries, hard to get materials, illness, etc. In 2020 they claimed that they were unable to obtain matching bricks, and the usual excuses. Last October I was told they would return in 2021, finish the work (the columns and the front area), seal the driveway, and do some repairs and sand work. Since the spring of this year I have again been trying to get them to return to finish. With numerous calls and messages, I have only had contact once, when I was told "not before the end of July" with all the same excuses being used. Since then I have texted and phoned. The voice box is usually full, and any messages or texts are ignored.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul P

    5 stars

    02/08/2023

    Excellent service and attention to client. Primarily focused on prep work and drainage to ensure the job is done right and lasts forever.

    Carlsbad Paving Response

    03/08/2023

    Thank you ****, We are happy that you're pleased with the work, and understand the importance of a good base. It was our pleasure to provide the service!

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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