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Find a Location

Sandy Hill Construction Ltd has 1 locations, listed below.

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    Business ProfileforSandy Hill Construction Ltd

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/12/1995

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sandy Hill Construction specializes in custom home building, home renovations and design build services.

    Products & Services

    Home Renovations

    Design Services

    Structural Expertise

    Restoration

    Custom Home Builds

    Business Details

    Location of This Business
    35G Robinson Avenue, Ottawa, ON K1N 8N8
    BBB File Opened:
    1/12/1995
    Years in Business:
    29
    Business Started:
    17/3/1995
    Business Incorporated:
    17/3/1995
    Accredited Since:
    1/12/1995
    Type of Entity:
    Corporation
    Number of Employees:
    9
    Alternate Business Name
    • The Neighbourhood Specialist tm in Renovations
    • Neighbourhood Specialist tm in Renovations
    Business Management
    • Mr. Nathan Gurnham, Owner/Manager
    Contact Information

    Customer Contact

    • Mr. Nathan Gurnham, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (613) 832-5520
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    20/09/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    My husband and I entered into a renovation contract with Sandy Hill Construction in January 2022. Construction was initiated at the end of April and was anticipated to last 6 weeks. The project has not yet reached substantial completion. Despite a clear list of items to be completed, Sandy Hill Construction removed all equipment from our home on July 18, 2022 and none of their staff have been on site since. In addition, in a phone call on July 19, 2022, the proprietor stated to us “I just don’t want to continue working for you people”, “I won’t finish the job”, and “I’m stopping all work”. He lost his temper and aggressively added “You are the worst people I’ve ever dealt with”, and “How can we get past this so I can just get the fuck out of your house?”. Despite multiple subsequent emails promising times that someone would in fact come to complete the work, this has not occurred. While the office manager has communicated with us, the proprietor has never answered our emails about the specifics of completion (a list of items to be completed that are under his oversight (not those of subcontractors)) nor provided a timeline by which they will be completed.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laurie A

    4 stars

    21/11/2023

    Sandy Hill did a complete, back to the studs bathroom **** for us. We had several goals for the project: a deeper tub for soaking in, a separate shower, maximized storage and an aesthetic that would suit our 100 year old house. Sandy Hill delivered all of that. We love our new bathroom!

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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